BSOD after installing drivers for AMD Radeon HD 7970M


  1. art5
    Posts : 4
    Windows 7 Home Premium x64
       New #1

    BSOD after installing drivers for AMD Radeon HD 7970M


    Hi, I was playing a video game when suddenly my laptop crashed and powered off. After powering in back up again I got BSOD. I reinstalled Windows but ever since, when I install AMD drivers for Radeon HD 7970M upon completion the laptop freezes and I get a blank black screen or BSOD. I have tried using updated drivers and those that came on a disk with my laptop, both crash the laptop.

    Today I tried installing AMD drivers again and crashed. I removed the AMD drivers and can use the laptop normally with Intel HD Graphics 4000. Could it be a hardware issue?

    Attachment 335963

    Computer Type ACPI x64-based PC (Mobile)
    Operating System Microsoft Windows 7 Home Premium
    CPU Type Mobile QuadCore Intel Core i7-3720QM, 3400 MHz (34 x 100)
    Motherboard Name Clevo P15xEMx
    Motherboard Chipset Intel Panther Point HM77, Intel Ivy Bridge
    Video Adapter Intel(R) HD Graphics 4000 (2112 MB)
    3D Accelerator AMD Radeon HD 7970M (Wimbledon)
      My Computer
    Quote Quote

  3. art5
    Posts : 4
    Windows 7 Home Premium x64
    Thread Starter
       New #2

    Perhaps this file will be more useful.

    Attachment 335964

    I created it in Safe Mode after installing AMD drivers. Laptop screen went black during installation with an Underscore flashing in top left corner. Nothing else was happening for minutes
      My Computer
    Quote Quote

  4. SJL88
    Posts : 2
    Windows 7 64 Bit
       New #3

    I wanted to bump Art5's post because I have been dealing with the exact problem that he describes here, with the same video card and the same initial cause (game froze and rebooted).

    Hoping I can find a solution to this that doesn't involve paying somebody to open up the laptop and take a look at the hardware. So far haven't been able to find any driver-related solution.
      My Computer
    Quote Quote

  6. djgydo
    Posts : 1
    Windows 7 Professional x64
       New #4

    Bump, I have the exact same problem. i was starting up a game and all of a sudden my laptop crashed. it will only run on standard intel gfx card now. And i have the exact same laptop. please someone resolve this.

    I am suspecting it could be a faulty graphics card though.
      My Computer
    Quote Quote

  7. xpnotoc
    Posts : 1
    Windows 7 Professional x64
       New #5

    Have to bump this as I have the exact same problem as the above three gentlemen. Wondering whether any solution was found? I suspect my HD7970M has died after close to 4 years of use..
      My Computer
    Quote Quote

 

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