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#1
Applications Crashing with Win7
I have a Dell Inspiron 15 laptop and just yesterday updated to Windows 7 from Vista. I had no problems at all with Vista.
With Windows 7 now installed, I am experiencing crashes on some applications, such as notepad and photoshop. Notepad crashed when I tried to print a file, and PS crashes shortly after opening a new image.
I appreciate any advice!
Here are the error messages:
Notepad
Problem Event Name: APPCRASH
Application Name: notepad.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc60f
Fault Module Name: EKIJ5000RRS.DLL
Fault Module Version: 3.2.4.0
Fault Module Timestamp: 48fe343e
Exception Code: c0000005
Exception Offset: 00052015
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Photoshop
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 9.0.2.0
Application Timestamp: 44c6640f
Fault Module Name: StackHash_7a4f
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 57563c24
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 7a4f
Additional Information 2: 7a4fb1c768601c1ab8bee47be260fb94
Additional Information 3: 3572
Additional Information 4: 357269a5d3d6c6281f6925c89761fbf4