Blue Screen Event - system crash and reload


  1. Rock1918
    Posts : 2
    Windows 7 Premium 64 bit
       New #1

    Blue Screen Event - system crash and reload


    Hi,

    I'm on Windows 7 Premium, 64 bit. Since 2 weeks, my system crash randomly when I'm on the internet.

    Here's the dump attached.

    Thanks a lot!!!
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
    You could check if there are
    1. 18 .txt,
    2. 1 .nfo,
    3. 1 or more .dmp,

    files present, if this is the case then all logs are present :)
    If there are a few missing, no problem as we can get them manually if required :)
      My Computer
    Quote Quote

  4. Rock1918
    Posts : 2
    Windows 7 Premium 64 bit
    Thread Starter
       New #3

    Runned it again, I think all the files are there now. Thank you! :)
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    This driver is causing the crashes
    Driver Reference Table - bckd.sys

    Update the related program or remove it.
      My Computer
    Quote Quote

 

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