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Windows 7: Sony Vaio F Series Windows 7 Shutting Down stuck BSOD

11 Aug 2016   #1

Windows 7 ultimate x64 sp1
Sony Vaio F Series Windows 7 Shutting Down stuck BSOD

Hi There

i'm facing a problem for a while now...
my laptop is Sony Vaio F Series with windows 7 Sp 1 ( all updates installed )
when i want to shut down laptop , it stucks on Windows 7 "Shutting Down" & after some time ( maybe 30 min or more ..) win restarts & after logging in windows , i get a message that Blue screen occurs & it didnt shut down properly...
my option is now forcing to shutdown ( by holding Power button) when shutting down...

im attaching my DM log file:
Attachment 390460

My System SpecsSystem Spec
12 Aug 2016   #2

Windows 10 Pro

Please remove all pirated programs and such from your system before we can start troubleshooting.
The Forum rules is meant for everything regarding piracy
  • Discussing it,
  • Asking for guidance,
  • Asking for a crack,
  • The use of it,
  • Etc.
4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
7/27/2016 2:38 PM	Application Error	Faulting application name: AutoKMS.exe, version:, time stamp: 0x56143bde
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23455, time stamp: 0x573a54fc
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x7bc
Faulting application start time: 0x01d1e814522038b2
Faulting application path: C:\Windows\AutoKMS\AutoKMS.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: bd950f6b-5407-11e6-96b2-3859f9fbd5cc
My System SpecsSystem Spec
13 Aug 2016   #3

Windows 7 ultimate x64 sp1

Thank you axe0 For your reply...
first of all , i'm really sorry that i violated the rules...unfortunately because of sanctions there is no option for me to buy Original softwares...( only a few )

i removed my "AutoKMS" from the system & restarted windows , after using for a time , when i press shutdown , i stucked on "shutting down" again...
im attaching new scan of dm collectors log :
Attachment 390525
My System SpecsSystem Spec

13 Aug 2016   #4

Windows 10 Pro

Please remove Office, as you've used this autokms program we can assume you've illegally activated Office.
My System SpecsSystem Spec
15 Aug 2016   #5

Windows 7 ultimate x64 sp1

I just Clean installed my Windows 7 & after working for a time now , im not facing any BSOD , i think the problem is solved :)

thank you :)
My System SpecsSystem Spec

 Sony Vaio F Series Windows 7 Shutting Down stuck BSOD

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