Sony Vaio F Series Windows 7 Shutting Down stuck BSOD


  1. Kouros
    Posts : 5
    Windows 7 ultimate x64 sp1
       New #1

    Sony Vaio F Series Windows 7 Shutting Down stuck BSOD


    Hi There

    i'm facing a problem for a while now...
    my laptop is Sony Vaio F Series with windows 7 Sp 1 ( all updates installed )
    when i want to shut down laptop , it stucks on Windows 7 "Shutting Down" & after some time ( maybe 30 min or more ..) win restarts & after logging in windows , i get a message that Blue screen occurs & it didnt shut down properly...
    my option is now forcing to shutdown ( by holding Power button) when shutting down...

    im attaching my DM log file:
    Attachment 390460
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Please remove all pirated programs and such from your system before we can start troubleshooting.
    The Forum rules is meant for everything regarding piracy
    • Discussing it,
    • Asking for guidance,
    • Asking for a crack,
    • The use of it,
    • Etc.

    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
    Code:
    7/27/2016 2:38 PM	Application Error	Faulting application name: AutoKMS.exe, version: 2.6.0.0, time stamp: 0x56143bde
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23455, time stamp: 0x573a54fc
Exception code: 0xe0434352
Fault offset: 0x000000000001a06d
Faulting process id: 0x7bc
Faulting application start time: 0x01d1e814522038b2
Faulting application path: C:\Windows\AutoKMS\AutoKMS.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: bd950f6b-5407-11e6-96b2-3859f9fbd5cc
      My Computer
    Quote Quote

  4. Kouros
    Posts : 5
    Windows 7 ultimate x64 sp1
    Thread Starter
       New #3

    Thank you axe0 For your reply...
    first of all , i'm really sorry that i violated the rules...unfortunately because of sanctions there is no option for me to buy Original softwares...( only a few )
    anyway...


    i removed my "AutoKMS" from the system & restarted windows , after using for a time , when i press shutdown , i stucked on "shutting down" again...
    im attaching new scan of dm collectors log :
    Attachment 390525
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Please remove Office, as you've used this autokms program we can assume you've illegally activated Office.
      My Computer
    Quote Quote

  7. Kouros
    Posts : 5
    Windows 7 ultimate x64 sp1
    Thread Starter
       New #5

    I just Clean installed my Windows 7 & after working for a time now , im not facing any BSOD , i think the problem is solved :)

    thank you :)
      My Computer
    Quote Quote

 

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