Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Software Related BSOD

17 Aug 2016   #1

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
Software Related BSOD

Hello there,

I recently built a computer and it has been constantly crashing on me. When I check the mini dump it says that it was either software or thermal related. The temperatures seemed normal so I tried to find the software issue, but couldn't. The mini dump has the same error for every single crash as well.

The computers crashes have no real pattern or causation. They happen when I game or when I start up the computer. I have checked the memory on each stick and they both have passed with no errors.

I uploaded the .zip file (i hope) after running the collector and attached it to this post.

My computer specs are: i5 4460 cpu, Z97S SLi Krait edition MoBO, Sapphire Radeon HD 7850 graphics card, Two 8 GB Corsair Vengenace RAM sticks, 750W Corsair bronze series power supply, samsung SSD 850 EVO 250 GB.

I'd appreciate any help with the matter.

My System SpecsSystem Spec
18 Aug 2016   #2

Windows 10 Pro

Hi Seohcap,

Welcome to the 7forums :)

Please fill in your system specs

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)
My System SpecsSystem Spec
18 Aug 2016   #3

Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1

Hi there axe0,

I updated my system specs and ran the log again. For some reason the first .zip didn't include everything, but this one has the minidump files, the .txt and the .nfo.

Each of the minidumps is the exact same thing except for a few which were manual reset errors.

Thanks for taking some time out of your day and helping me with this issue. :)
My System SpecsSystem Spec

18 Aug 2016   #4

Windows 10 Pro

To start, please visit Windows Update and install every update available, it may take a couple of times to get them all.
Hotfix(s):                 11 Hotfix(s) Installed.
Windows needs to be updated for proper troubleshooting.
My System SpecsSystem Spec

 Software Related BSOD

Thread Tools

Similar help and support threads
Thread Forum
BSOD related with Windows 7 software not hardware
Hello, I'm posting here because after a series of days trying to solve the problem I went back to starting point (BSOD). Dateails of error after machine characteristics: OS - Win 7 pro x64 What was the original installed OS on sthe ystem? Win7 pro Is the OS an OEM version (came...
BSOD Help and Support
Crash after installing DVD related software
Hi, I installed a program called "Ideal DVD Copy" but after launching it, I met a BSOD. It had happened before with another program of the same kind, but I had thought it was just about that program. This time, I think it is about my computer. I am on a ASUS N53SN, core i5-2410, 4 gb ram, 2...
BSOD Help and Support
Crashing Hysteria, Not software related?
Hi. My computer are acting so weird lately =/ Yesterday the electricity went out in this house, 3 times in a row. Every these times i tried to start up my computer again, but got shut down while loading. Then the electricity started going on and off and on and off fast for 3 seconds. (i...
BSOD Help and Support
Is this BSOD hardware or software related?
I've recently build a new computer, but have been receiving several intermittent BSODs. I don't know a lot about them, so if anyone could help determine what might be the cause, or at least if it's hardware or software related? I'm aware the performance report says i have no security...
BSOD Help and Support
BSOD Apparent related to IPOD Touch and/or related services
My PC has recently started erratic BSOD crashes after a year of bliss. I installed UBUNTU as second boot option and it seems to work normally. Would rather not just give up on Windows 7 - particularly as this is x64 version and UBUNTU is only x86 version; I also have some windows-only software...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:13.
Twitter Facebook Google+