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I got the msinfo file but i couldn't upload it here as it is lager file(6mb) . I tried dropbox and gdrive its showing some upload error how can i send you this file
I got the msinfo file but i couldn't upload it here as it is lager file(6mb) . I tried dropbox and gdrive its showing some upload error how can i send you this file
I got the msinfo file but when i tried to upload it here its showing large file(6mb) . I tried Gdrive and dropbox both showing upload error. What can i do now
It sure did. Thanks
Here is the msinfo file
Next time just add it with the other files, that spreads the files less making analysis much easier.
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Dell. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems
Attachment 390810
Code:1: kd> lmvm nvlddmkm Browse full module list start end module name fffff880`0f02a000 fffff880`0fde9000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Browse all global symbols functions data Timestamp: Thu Aug 11 13:07:29 2016 (57AC5C71) CheckSum: 00D758F2 ImageSize: 00DBF000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Diagnostics Test
HDD TEST
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
Run the long test.
NoteDo not run SeaTools on an SSD as the results will be invalid.
Make a photo of the result and post it.
Run chkdsk
Disk Check - Windows 7 Help Forums
Use option TWO with parameter /r
Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log
Run HDTune to
- scan for errors, no quick scan but full scan
- check the health,
- benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
- the error scan,
- the health,
- the benchmark incl. following
- transfer rate,
- access time,
- burst rate,
- cpu usage.
Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:
Yeah done what all you said. For sea tools i ran a S.M.A.R.T Check it was SMART Pass and i ran another short drive self test it showed as Short DST fail. I am attaching all the files you asked for
Alright, IMO it would be best to replace the hard drive as it looks to be failing.
Is your laptop under warranty? Based on below I would assume it is, unless it is a clean reinstallation.
Code:Original Install Date: 20-03-2016, 11:22:19 System Boot Time: 21-08-2016, 00:35:10
No its not under warranty. I bought this in 2011. Is there anything we can do apart from replacing hard disk and the BSOD is due to failure of hard disk?
For some things a clean install of Windows with afterwards a proper chkdsk will help when there are problems with the hard drive, but in your case the physical problem is included. A hard drive that goes south with reading/writing cannot be fixed with a clean reinstallation.
Most likely yes.the BSOD is due to failure of hard disk?
Ok Thank you so much. Do you know how much long do I have till i replace the hard disk?