BSOD Error

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  1. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #11

    I got the msinfo file but i couldn't upload it here as it is lager file(6mb) . I tried dropbox and gdrive its showing some upload error how can i send you this file
      My Computer


  2. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #12

    I got the msinfo file but when i tried to upload it here its showing large file(6mb) . I tried Gdrive and dropbox both showing upload error. What can i do now
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #13

    Zipping should decrease the size enough for uploading
      My Computer


  4. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #14

    It sure did. Thanks
    Here is the msinfo file
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #15

    Next time just add it with the other files, that spreads the files less making analysis much easier.

    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from Dell. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver, you can use this tutorial to do so NVIDIA Drivers - Avoid Problems
    Attachment 390810
    Code:
    1: kd> lmvm nvlddmkm
    Browse full module list
    start             end                 module name
    fffff880`0f02a000 fffff880`0fde9000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Browse all global symbols  functions  data
        Timestamp:        Thu Aug 11 13:07:29 2016 (57AC5C71)
        CheckSum:         00D758F2
        ImageSize:        00DBF000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4



    Diagnostics Test

     HDD TEST


    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the error scan,
    • the health,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    How to fill in your system specs:

      My Computer


  6. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #16

    Yeah done what all you said. For sea tools i ran a S.M.A.R.T Check it was SMART Pass and i ran another short drive self test it showed as Short DST fail. I am attaching all the files you asked for
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #17

    Alright, IMO it would be best to replace the hard drive as it looks to be failing.

    Is your laptop under warranty? Based on below I would assume it is, unless it is a clean reinstallation.
    Code:
    Original Install Date:     20-03-2016, 11:22:19
    System Boot Time:          21-08-2016, 00:35:10
      My Computer


  8. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #18

    No its not under warranty. I bought this in 2011. Is there anything we can do apart from replacing hard disk and the BSOD is due to failure of hard disk?
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #19

    For some things a clean install of Windows with afterwards a proper chkdsk will help when there are problems with the hard drive, but in your case the physical problem is included. A hard drive that goes south with reading/writing cannot be fixed with a clean reinstallation.

    the BSOD is due to failure of hard disk?
    Most likely yes.
      My Computer


  10. Posts : 47
    Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #20

    Ok Thank you so much. Do you know how much long do I have till i replace the hard disk?
      My Computer


 
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