Windows 7: Still getting BSOD even after a Clean install of win7 PLEASE HELP!

anomie42o · 23 Aug 2016

I will be home in one hour I will do again.

anomie42o · 23 Aug 2016

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
Windows Product ID: 00359-OEM-8992687-00010
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F6C98159-907F-4FD5-AE5A-86AE26E2B107}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F6C98159-907F-4FD5-AE5A-86AE26E2B107}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1322054133-192046507-1315491724</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS><HWID>587D3907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-1033-7601.0000-2322016
Installation ID: 015605963335299173009863093183977382403434364235106296
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: 3Q6C9
License Status: Initial grace period
Time remaining: 36960 minute(s) (25 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/23/2016 2:07:55 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GGaRFADVPm6oJKBZAPqRVKqiGKO0hh5

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP 3638
FACP HP 3638
HPET HP 3638
BOOT HP 3638
MCFG HP 3638
SLIC HPQOEM SLIC-MPC
SSDT AMD PowerNow

anomie42o · 23 Aug 2016

No integrity violations for scannow
And I included a screen shot of the chkdsk

**axe0** · 23 Aug 2016

I let @Torchwood handle the MGA report.

Your chkdsk is only a scan, it doesn't do anything else. This means that, for example, if there are bad sectors present or the MFT needs correcting, nothing will happen.
If you want to run chkdsk fixing stuff, you would need to add the /f parameter. If any readable data needs to be recovered you would need to use the /r parameter. The /r includes the functionality of the /f parameter, this means that if you use the /r parameter the /f parameter doesn't need to be added.
For example on a Windows partition having the letter C:, I usually suggest to run /r parameter:

Code:

chkdsk C: /r

This command scans the C: partition for any error, attempts to fix them and if readable data is present in a bad sector it'll be moved to another sector from the reserved part.

For more information about the available parameters and the description, please check following tutorial OPTION TWO

Disk Check

anomie42o · 23 Aug 2016

Ok I didn't know that
Now it says cannot run because the volume is in use by another program process. Would you like to schedule this volume to be checked the next time the system restarts y N I selected yes should I restart now?

anomie42o · 23 Aug 2016

I went ahead and restarted its running now

anomie42o · 23 Aug 2016

So I ran it like you said with the command line you gave me but I wasn't there when it finished so don't know what it did if it did anything. It just restarted Windows . Next step ?

**axe0** · 23 Aug 2016

Upload the chkdsk log

Check Disk (chkdsk) - Read Event Viewer Log

torchwood · 23 Aug 2016

Hi Julie,
Your system is currently in the grace period for activation/validation.
Please run KB971033.
REBOOT
Let windows updates kick in, you only have 3 installed currently.

from your other logs i can see a problem with your media player, please run the MSfixIT before you reboot.
https://www.google.co.uk/url?sa=t&rc...sAMRgpBkWBjEiQ.

Roy

anomie42o · 23 Aug 2016

that fix it link took me to a page that says this "

If you are redirected to this article when you click the Download button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.

as for the chkdsk event viwer this is what i got from that.

this is the one that was done today.
Log Name: Application
Source: Chkdsk
Date: 8/23/2016 2:14:52 PM
Event ID: 26212
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: julie-PC
Description:
Chkdsk was executed in read-only mode on a volume snapshot.

Checking file system on C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
112640 file records processed.

File verification completed.
98 large file records processed.

0 bad file records processed.

0 EA records processed.

50 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
157644 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
112640 file SDs/SIDs processed.

Cleaning up 214 unused index entries from index $SII of file 0x9.
Cleaning up 214 unused index entries from index $SDH of file 0x9.
Cleaning up 214 unused security descriptors.
Security descriptor verification completed.
22503 data files processed.

CHKDSK is verifying Usn Journal...
36674664 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

467700735 KB total disk space.
46078852 KB in 86058 files.
53448 KB in 22504 indexes.
0 KB in bad sectors.
229239 KB in use by the system.
65536 KB occupied by the log file.
421339196 KB available on disk.

4096 bytes in each allocation unit.
116925183 total allocation units on disk.
105334799 allocation units available on disk.

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Chkdsk" />
<EventID Qualifiers="0">26212</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2016-08-23T18:14:52.000000000Z" />
<EventRecordID>2053</EventRecordID>
<Channel>Application</Channel>
<Computer>julie-PC</Computer>
<Security />
</System>
<EventData>
<Data>

Checking file system on C:
The type of the file system is NTFS.

WARNING! F parameter not specified.
Running CHKDSK in read-only mode.

CHKDSK is verifying files (stage 1 of 3)...
112640 file records processed.

File verification completed.
98 large file records processed.

0 bad file records processed.

0 EA records processed.

50 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 3)...
157644 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 3)...
112640 file SDs/SIDs processed.

Cleaning up 214 unused index entries from index $SII of file 0x9.
Cleaning up 214 unused index entries from index $SDH of file 0x9.
Cleaning up 214 unused security descriptors.
Security descriptor verification completed.
22503 data files processed.

CHKDSK is verifying Usn Journal...
36674664 USN bytes processed.

Usn Journal verification completed.
Windows has checked the file system and found no problems.

467700735 KB total disk space.
46078852 KB in 86058 files.
53448 KB in 22504 indexes.
0 KB in bad sectors.
229239 KB in use by the system.
65536 KB occupied by the log file.
421339196 KB available on disk.

4096 bytes in each allocation unit.
116925183 total allocation units on disk.
105334799 allocation units available on disk.
</Data>
<Binary>00B801001EA801001916030000000000DB000000320000000000000000000000</Binary>
</EventData>
</Event>