Still getting BSOD even after a Clean install of win7 PLEASE HELP!

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  1. Posts : 40
    Pennsylvania
    Thread Starter
       #21

    I will be home in one hour I will do again.
      My Computer


  2. Posts : 40
    Pennsylvania
    Thread Starter
       #22

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-73CQT-WMF7J-3Q6C9
    Windows Product Key Hash: KaFG+RmurcM3ZxzWyfEP9WtPUJw=
    Windows Product ID: 00359-OEM-8992687-00010
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F6C98159-907F-4FD5-AE5A-86AE26E2B107}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F6C98159-907F-4FD5-AE5A-86AE26E2B107}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3Q6C9</PKey><PID>00359-OEM-8992687-00010</PID><PIDType>2</PIDType><SID>S-1-5-21-1322054133-192046507-1315491724</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv7 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="6"/><Date>20100125000000.000000+000</Date></BIOS><HWID>587D3907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00178-926-800010-02-1033-7601.0000-2322016
    Installation ID: 015605963335299173009863093183977382403434364235106296
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: 3Q6C9
    License Status: Initial grace period
    Time remaining: 36960 minute(s) (25 day(s))
    Remaining Windows rearm count: 3
    Trusted time: 8/23/2016 2:07:55 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAgABAAEAAAACAAAAAgABAAEA6GGaRFADVPm6oJKBZAPqRVKqiGKO0hh5

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC HP 3638
    FACP HP 3638
    HPET HP 3638
    BOOT HP 3638
    MCFG HP 3638
    SLIC HPQOEM SLIC-MPC
    SSDT AMD PowerNow
      My Computer


  3. Posts : 40
    Pennsylvania
    Thread Starter
       #23

    No integrity violations for scannow
    And I included a screen shot of the chkdsk
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #24

    I let @Torchwood handle the MGA report.

    Your chkdsk is only a scan, it doesn't do anything else. This means that, for example, if there are bad sectors present or the MFT needs correcting, nothing will happen.
    If you want to run chkdsk fixing stuff, you would need to add the /f parameter. If any readable data needs to be recovered you would need to use the /r parameter. The /r includes the functionality of the /f parameter, this means that if you use the /r parameter the /f parameter doesn't need to be added.
    For example on a Windows partition having the letter C:, I usually suggest to run /r parameter:
    Code:
    chkdsk C: /r
    This command scans the C: partition for any error, attempts to fix them and if readable data is present in a bad sector it'll be moved to another sector from the reserved part.

    For more information about the available parameters and the description, please check following tutorial OPTION TWO Disk Check
      My Computer


  5. Posts : 40
    Pennsylvania
    Thread Starter
       #25

    Ok I didn't know that
    Now it says cannot run because the volume is in use by another program process. Would you like to schedule this volume to be checked the next time the system restarts y N I selected yes should I restart now?
      My Computer


  6. Posts : 40
    Pennsylvania
    Thread Starter
       #26

    I went ahead and restarted its running now
      My Computer


  7. Posts : 40
    Pennsylvania
    Thread Starter
       #27

    So I ran it like you said with the command line you gave me but I wasn't there when it finished so don't know what it did if it did anything. It just restarted Windows . Next step ?
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #28
      My Computer


  9. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #29

    Hi Julie,
    Your system is currently in the grace period for activation/validation.
    Please run KB971033.
    REBOOT
    Let windows updates kick in, you only have 3 installed currently.

    from your other logs i can see a problem with your media player, please run the MSfixIT before you reboot.
    https://www.google.co.uk/url?sa=t&rc...sAMRgpBkWBjEiQ.

    Roy
      My Computer


  10. Posts : 40
    Pennsylvania
    Thread Starter
       #30

    that fix it link took me to a page that says this "

    If you are redirected to this article when you click the Download button of a “Fix it” solution in a Microsoft Knowledge Base article, this means that the solution has been retired and is no longer supported. We recommend that you use one of the following diagnostics to resolve your software issues.


    as for the chkdsk event viwer this is what i got from that.


    this is the one that was done today.
    Log Name: Application
    Source: Chkdsk
    Date: 8/23/2016 2:14:52 PM
    Event ID: 26212
    Task Category: None
    Level: Information
    Keywords: Classic
    User: N/A
    Computer: julie-PC
    Description:
    Chkdsk was executed in read-only mode on a volume snapshot.

    Checking file system on C:
    The type of the file system is NTFS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    112640 file records processed.

    File verification completed.
    98 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    50 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    157644 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    112640 file SDs/SIDs processed.

    Cleaning up 214 unused index entries from index $SII of file 0x9.
    Cleaning up 214 unused index entries from index $SDH of file 0x9.
    Cleaning up 214 unused security descriptors.
    Security descriptor verification completed.
    22503 data files processed.

    CHKDSK is verifying Usn Journal...
    36674664 USN bytes processed.

    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    467700735 KB total disk space.
    46078852 KB in 86058 files.
    53448 KB in 22504 indexes.
    0 KB in bad sectors.
    229239 KB in use by the system.
    65536 KB occupied by the log file.
    421339196 KB available on disk.

    4096 bytes in each allocation unit.
    116925183 total allocation units on disk.
    105334799 allocation units available on disk.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Chkdsk" />
    <EventID Qualifiers="0">26212</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-08-23T18:14:52.000000000Z" />
    <EventRecordID>2053</EventRecordID>
    <Channel>Application</Channel>
    <Computer>julie-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>

    Checking file system on C:
    The type of the file system is NTFS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    112640 file records processed.

    File verification completed.
    98 large file records processed.

    0 bad file records processed.

    0 EA records processed.

    50 reparse records processed.

    CHKDSK is verifying indexes (stage 2 of 3)...
    157644 index entries processed.

    Index verification completed.
    0 unindexed files scanned.

    0 unindexed files recovered.

    CHKDSK is verifying security descriptors (stage 3 of 3)...
    112640 file SDs/SIDs processed.

    Cleaning up 214 unused index entries from index $SII of file 0x9.
    Cleaning up 214 unused index entries from index $SDH of file 0x9.
    Cleaning up 214 unused security descriptors.
    Security descriptor verification completed.
    22503 data files processed.

    CHKDSK is verifying Usn Journal...
    36674664 USN bytes processed.

    Usn Journal verification completed.
    Windows has checked the file system and found no problems.

    467700735 KB total disk space.
    46078852 KB in 86058 files.
    53448 KB in 22504 indexes.
    0 KB in bad sectors.
    229239 KB in use by the system.
    65536 KB occupied by the log file.
    421339196 KB available on disk.

    4096 bytes in each allocation unit.
    116925183 total allocation units on disk.
    105334799 allocation units available on disk.
    </Data>
    <Binary>00B801001EA801001916030000000000DB000000320000000000000000000000</Binary>
    </EventData>
    </Event>
      My Computer


 
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