BSOD when windows experience index is calculating


  1. sruj
    Posts : 3
    windows7 professional x64
       New #1

    BSOD when windows experience index is calculating


    - There is BSOD every time when windows experience index is calculating.
    - also "Display driver stopped responding and has recovered" error occur just before BSOD
    - sometimes "Display driver stopped responding and has recovered" error occur while watching youtube.
    - issue is relevant to graphic card (GF9600GT) or their driver (I think).
    - I did all 3 methods from https://support.microsoft.com/en-us/kb/2665946
    - BSOD occur on fresh windows7 installation with all newest drivers (using slimdriver, driverbooster)
    - BSOD occur with all bellow graphic drivers (NVIDIA) I tried:
    - NVIDIA 341.95 Driver WHQL 341.95 (16.3.2016)
    - NVIDIA 310.70 Driver WHQL 310.70 (17.12.2012)
    - NVIDIA 9.18.13.546 (2012-07-31)
    -(uninstall driver using Display Driver Uninstaller software)
    - with fresh windows 7 and installed drivers all but graphic card - there is no BSOD when windows experience index is calculating (but graphic quality was bad, and resolution settings limited)
    - same graphic card with same driver (newest) on another PC with windows7 also occur BSOD when windows experience index is calculating
    - another graphic card on my PC did not caused BSOD when windows experience index is calculating.
    - BSOD occur always at the same time when "Evaluating the performance of decoding Windows Media" note display when windows experience index is calculating.
    - BSOD also occur with NVIDIA driver setting "power management mode - prefer maximum performance"

    (- I can paste screens with hardware temperature and other parameters but hardware experts from another forum did not saw nothing critical)(you can see screens there GF9600GT. Win7. Sterowniki. Bluescreen. "ster. ekranu przestał działać&quot)
      My Computer
    Quote Quote

  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    You are running an Acer Product ID (PID) on a Gigabyte board.
    This makes your installation counterfeit.
    Troubleshooting a counterfeit installation is useless as it is not known what has been modified to your system.
    A counterfeit installation contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and analysts won't try it.

    I recommend to install a genuine copy of Windows.
    If, after you have installed a genuine copy of Windows, you still get BSOD's we'll be happy to assist you.
      My Computer
    Quote Quote

  4. sruj
    Posts : 3
    windows7 professional x64
    Thread Starter
       New #3

    I had privilege to MicrosoftDreamSpark as a student and used system installation from there. (but lost dvd installation)
      My Computer
    Quote Quote

  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    Those I believe are retail activations, no OEM SLP.
      My Computer
    Quote Quote

 

  Related Discussions
Hello Like the title, I get BSOD notification everytime I try to refresh/recalculate my Windos Experience Index. Kindly need your helps or suggestions. I attached the minidump file. Thanks in advance guys.
I get a black screen when I'm more than halfway done with running the Windows Experience Index. When I turn my computer back on I get a message saying I got a blue screen. I created the DM Log and attached it, any help is appreciated.
basically as the thread title says, was calculating my windows experience index, clicked rate my computer, went through its process and half way through i got the BSOD .. Tried it again to double check it was during this process and sure enough BSOD .. any suggestions people?
Like the title, I get BSOD notification everytime I try to refresh/recalculate my Windos Experience Index. Kindly need your helps or suggestions. I attached the minidump file. Thanks in advance guys.;)
Hey, I have a problem (though I think it is minor because my system recovers quite well from it after restarting). Basically, I overclocked my CPU to 4.19 gHz and everything is running smoothly (also got a Radeon 7770 HD graphics card) so I decided to redo my WEI score and close to the end of the...
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 13:13.
Find Us