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| 30 Aug 2016 | #1 |
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BSOD - Twice in a day, DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
Have a user who experienced a couple BSODs in the same day, looking to preemptively identify the problem before it might get worse or interrupt work.
User is on a Dell Latitude E7450 running Win7 Pro 64-bit SP1. I've encountered a few driver issues with these laptops in the past, but am not well versed in identifying the driver creating the issue by using crash logs. Hoping you kind folks can help me out once more  Thanks very much in advance for any assistance! |
My System Specs |
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| 02 Sep 2016 | #2 |
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Hi josephjames19,
Apologies for the delay, do you still require help? |
| My System Specs |
| 02 Sep 2016 | #3 |
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I do, any help would be appreciated! Thanks for the response.
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| 02 Sep 2016 | #4 |
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It looks like this driver, WebExaminer64.sys, seems to cause issues. Unfortunately I am not aware as to what this driver is related to. My guess is a security program based on this information
Code:
3: kd> lmvm WebExaminer64
Browse full module list
start end module name
fffff880`08d46000 fffff880`08d52000 WebExaminer64 T (no symbols)
Loaded symbol image file: WebExaminer64.sys
Image path: \??\C:\Windows\system32\Drivers\WebExaminer64.sys
Image name: WebExaminer64.sys
Browse all global symbols functions data
Timestamp: Wed May 20 19:05:48 2015 (555CBEEC)
CheckSum: 0001228F
ImageSize: 0000C000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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| 02 Sep 2016 | #5 |
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Ah, that looks to be a driver associated with our Vipre Antivirus software. Will look into which service is using this.
Thanks for the quick followup! |
| My System Specs |
| 02 Sep 2016 | #6 |
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You're welcome
Please let me know what you will do. |
| My System Specs |
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BSOD - Twice in a day, DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
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