BSODS at random, no obvious cause. hal.dll / ntoskrnl.exe / pci.sys

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  1. Posts : 1,436
    Windows 7 Home Premium
       #11

    Hmm well it just logs the same messages over and over again. And it doesn't log any errors so I bet we are done with that, moving on.

    There is also an update for the Chipset on the Dell Support site, I would recommend that you install it.

    Alienware Area-51 R2

    Scroll down to Chipset and download the first item.

    I do hope we see the light at the end of the tunnel.

    Cheers, Boris :)
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #12

    Also while you are at it, download the

    Qualcomm Killer E2205 Integrated Ethernet Controller Driver


    I must have missed it but there is a recent update for your network driver.

    Sorry a bit tired at 03 in the night.

    Cheers, Boris :)
      My Computer


  3. Posts : 15
    Windows 7 Professional 64-bit
    Thread Starter
       #13

    Just had another BSOD. Here's some fresh data.
      My Computer


  4. Posts : 15
    Windows 7 Professional 64-bit
    Thread Starter
       #14

    Missed your last two replies - thanks, Boris! I'll get those installed. And please - don't lose any sleep over this!
      My Computer


  5. Posts : 15
    Windows 7 Professional 64-bit
    Thread Starter
       #15

    Got the network stuff updated. The chipset update only gives me the options to repair or remove. Repair results in "fatal error during installation." To be clear, that's the Intel Management Engine Controller Driver. The Dell site lists it as having last been updated on 27 Oct 2014 - this computer was manufactured in 2015.
      My Computer


  6. Posts : 1,436
    Windows 7 Home Premium
       #16

    Well I'll have to look tomorrow because I'm starting to see double. Good night! :)
      My Computer


  7. Posts : 15
    Windows 7 Professional 64-bit
    Thread Starter
       #17

    Thanks again for everything, Boris! Rest well.
      My Computer


  8. Posts : 1,436
    Windows 7 Home Premium
       #18

    Well the dump file said that the BSOD was caused by e22w7x64.sys which is the driver for your Qualcomm Killer E2205 Ethernet driver.

    But if you did update the Ethernet driver after the BSOD then I'll cross fingers that this was the end.

    Cheers, Boris :)
      My Computer


  9. Posts : 15
    Windows 7 Professional 64-bit
    Thread Starter
       #19

    I'll be using the computer quite a bit over the weekend - if there are further crashes, I'll let you know. I plan on giving it a cleaning on Monday as well. Thanks again, Boris. Question: how and why did the driver become problematic? I've been using it without incident for months.
      My Computer


  10. Posts : 1,436
    Windows 7 Home Premium
       #20

    starschwar said:
    I'll be using the computer quite a bit over the weekend - if there are further crashes, I'll let you know. I plan on giving it a cleaning on Monday as well. Thanks again, Boris. Question: how and why did the driver become problematic? I've been using it without incident for months.
    Well I guess that there must have been a hole in security or something similar or maybe it got infected with malware and became open for sabotage, I'm sorry but I'm only guessing.

    Well I'll keep my fingers crossed!
      My Computer


 
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