Intermittent BSOD - causing PC to restart


  1. Posts : 3
    Windows 7 Ultimate 64 bit
       #1

    Intermittent BSOD - causing PC to restart


    Hi Team,
    Writing this post to find an answer to BSOD error in my PC. I have windows 7 in my PC(this was re-installed around 1.5 months back).
    I have been facing intermittent BSOD's in my PC since last 2 weeks.

    I have tried verifying the dump file using BlueScreenViewer & the driver causing this looks to be ntoskrnl.exe. The error is "Critical_Object_Termination" & error code - 0x000000f4.


    I have been trying to find a solution for it, but online search shows there can be couple of reasons for this error including hardware & driver issues.

    I am new to BSOD's. Can someone please let me know, the exact cause of this error after analyzing the attached dump files. Also, is attached a zip file with system info. I have also shared screenshots from the BlueScreenViewer.

    Also, I see this happening intermittently (sometimes after couple of days), when performing certain tasks like - Scanning PC with installed antivirus(Bitdefender Internet Security I my case), or opening PDF doc. in my browser. Just thought of sharing this info. as well, if there happens to be some connection with this.

    Your assistance is greatly appreciated & Thanks in advance.. :)

    Regards,
    Dinesh
    Last edited by AmLearning; 11 Sep 2016 at 15:53.
      My Computer


  2. Posts : 1,436
    Windows 7 Home Premium
       #2

    Hello AmLearning and welcome to 7 Forums :)

    Before we begin any of the troubleshooting, could you please follow the steps in this tutorial:

    Blue Screen of Death (BSOD) Posting Instructions

    Knowing your system and what you have installed will help us get to the bottom of your issue!

    Cheers, Boris :)
      My Computer


  3. Posts : 3
    Windows 7 Ultimate 64 bit
    Thread Starter
       #3

    Hi Boris,
    Please find attached the system info. file. It is in xml format. Sorry, couldn't share the info. using the standard steps since I was facing some issues following those.
    Thanks. Can you please look into this.
      My Computer


  4. Posts : 3
    Windows 7 Ultimate 64 bit
    Thread Starter
       #4

    Can someone please share some info. that can help resolve this.
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    What issues were you facing?

    The xml file provided is kind off useless, because it is difficult to read + doesn't provide everything requested in the posting instructions.
      My Computer


 

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