BSOD playing Elsword - DRIVER_IRQL_NOT_LESS_OR_EQUAL

KurisuShiruba · 14 Sep 2016

Greetings!

It always occurs during the gameplay. Either during the character selection screen (It's a platformer MMO) or sometime after I start walking around. The game freezes for a few seconds, makes noises and then all of a sudden, BSOD pops out.

It doesn't happen when doing anything else, just playing Elsword. Watching videos or playing other games doesn't cause a blue screen. I tried launching the game with no other software open (Such as Skype or browsers) but the problem still persists.

torchwood · 14 Sep 2016

from those specs and your problem, id say lack of ram
I do not believe the install to be genuine
There's no way an OEM or a system builder would ship a W7 64bit Ultimate with only 2GB ram,
The report is also incomplete.

please run this tool copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy

KurisuShiruba · 14 Sep 2016

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-Q6MMK-KYK6X-VKM6G
Windows Product Key Hash: 289NoAWl2ZoVfuieux/315WkDIc=
Windows Product ID: 00426-OEM-8992662-00173
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D7E7A656-139D-4A05-B67B-E06161829578}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Comodo\IceDragon\icedragon.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D7E7A656-139D-4A05-B67B-E06161829578}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-VKM6G</PKey><PID>00426-OEM-8992662-00173</PID><PIDType>2</PIDType><SID>S-1-5-21-800900553-3472412946-1991069040</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0506 </Version><SMBIOSVersion major="2" minor="5"/><Date>20090527000000.000000+000</Date></BIOS><HWID>0D113E07018400F8</HWID><UserLCID>0416</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. South America Standard Time(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600173-02-1046-7601.0000-1802016
Installation ID: 018554532043369164050266141014863425863345632102790384
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: VKM6G
License Status: Licensed
Remaining Windows rearm count: 2
Trusted time: 14/09/2016 15:37:42

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:29:2016 18:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MAAAAAEABAABAAEAAAABAAAAAQABAAEAJJRSxhSqWv+qdkjkHh12Rzgv4lzaz0bK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
GSCI A_M_I_ GMCHSCI
SLIC _ASUS_ Notebook

torchwood · 14 Sep 2016

As i thought its a counterfiet install.
The Bios is dated prior to W7's release, and you have an Asus product id on a non OEM motherboard, there is also an activation exploit in use to circumvent WAT.

Until you install a genuine OS we are unable to help you.

Roy

KurisuShiruba · 14 Sep 2016

I didn't realize that my installation was a bootleg. I can't afford an installation disc where I live because it's too expensive, so I'm moving to Ubuntu.

KurisuShiruba · 14 Sep 2016

Edit: Firefox in Ubuntu bugged and made a double post.