BSOD when shutting down and restarting the comp DRIVER_POWER_STATE_FAI


  1. Posts : 5
    Win 7 ulti 32b
       #1

    BSOD when shutting down and restarting the comp DRIVER_POWER_STATE_FAI


    hi and thanks for ur time reading this

    so here the story,
    i installed (after formating ofc) a new windows 7 32Bit ultimate on a lenovo G510 machine,
    installed all the latest drivers from lenovo website, and updated windows with the latest update.

    the problem:
    when i restart or shutdown the machine the screens turn off but the led + laptop fan are still working for around 9-10min, after this amount of time the computer shows Bluescreen (which is not in the minidump folder)and restart it self automaticly. from what i remmber couple of month ago it as the same issue, thats why i formated and installed a fresh new os

    here is what i did,
    sfc /scannow
    chkdsk /f /r /x
    used hd sentinel - came clean 100%/100% 50C
    memtest (from windows) did 3 rounds - came clean
    updated the latest bios driver for this computer
    did a clean boot (disabled all the startup program)

    i tried to install 2 microsoft hotfix kb977307 and kb977186 but both of them showd an erro "the update is not applicable to your computer"

    i had 2 bsod error

    1, irql not less or equal (some time its happening i dont have the minidump of it cuz i formated the disk)
    2, DRIVER_POWER_STATE_FAILURE (this one happen all the time when restarting or shutdown the comp, but it leaves no minidump) 0x0000009f

    ntkrnlpa.exe and halmacpi.exe showing in red in bluescreenview.

    its a brand new OS install so no way Virus or rootkit could got in.

    i attached the dmp to this thread

    thanks alot hope u guys could help out
      My Computer


  2. Posts : 5
    Win 7 ulti 32b
    Thread Starter
       #2

    adding the DM log cuz i forgot sry :)
      My Computer


  3. Posts : 5
    Win 7 ulti 32b
    Thread Starter
       #3

    i guess i figured it out, i followed WinDBG: The very basics

    and i notice that iaStorA_IMAGE_pci.sys is causing the problem iaStorA is intel rapid storage, when i uninstalled it the computer shutdown properly now :)

    Code:
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  pci.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ce788e5
    
    MODULE_NAME: pci
    
    FAULTING_MODULE: 8a268000 pci
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    STACK_TEXT:  
    82b47994 82ae52f0 0000009f 00000003 85f6bb58 nt!KeBugCheckEx+0x1e
    82b47a00 82ae5369 82b54480 82b47ab8 00000000 nt!PopCheckIrpWatchdog+0x1f5
    82b47a38 82a976fa 82b63040 00000000 94ffdecd nt!PopCheckForIdleness+0x73
    82b47a7c 82a9769d 82b4ae20 82b47ba8 00000002 nt!KiProcessTimerDpcTable+0x51
    82b47b68 82a9755a 82b4ae20 82b47ba8 00000000 nt!KiProcessExpiredTimerList+0x101
    82b47bdc 82a9552e 00033f6a 886b04e8 82b54480 nt!KiTimerExpiration+0x25c
    82b47c20 82a95358 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82b47c24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    FAILURE_BUCKET_ID:  0x9F_3_iaStorA_IMAGE_pci.sys
    
    BUCKET_ID:  0x9F_3_iaStorA_IMAGE_pci.sys
      My Computer


 

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