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Windows 7: BSOD on Lenovo t440s

18 Sep 2016   #1

Windows 7 Pro x64


I've recently moved my Windows 7 profile to a T440 from another Lenovo T400, and shortly after the move, I received my first BSOD. Within a day, I received another at the login screen. This Please see attached, and appreciate any help/insight you can provide.

Prior to moving to the new T440, I'd been receiving the same BSOD usually after a cold start.

Attached are the DM log and SF Diag created files. Thanks for the help!
My System SpecsSystem Spec
21 Sep 2016   #2

Windows 10 Pro

Hi mugabi,

Apologies for the delay, are you still in need of help?
My System SpecsSystem Spec
21 Sep 2016   #3

Windows 7 Pro x64


Yes, I am. Since my post, I've removed Bitdefender AV but I'm not certain this was the culprit. Do my attached files help?
My System SpecsSystem Spec

21 Sep 2016   #4

Windows 10 Pro

The process that was active is a service from Bitdefender :)
You can safely assume it is Bitdefender that is the culprit with this crash.
BUGCHECK_P1: 7772da2a



BUGCHECK_P4: fffff8800ac29b60

PROCESS_NAME:  epsecurityserv


00000000`7772da2a c3              ret


Bitdefender Endpoint Security Service	EPSecurityService	Running	Auto	Own Process	"c:\program files\bitdefender\endpoint security\epsecurityservice.exe" /service	Normal	LocalSystem	0
My System SpecsSystem Spec
21 Sep 2016   #5

Windows 7 Pro x64

Ugggggh! I had a funny suspicion since it's not BSOD'd since I removed the app. Thank you for confirming it, it's much appreciated.
My System SpecsSystem Spec
21 Sep 2016   #6

Windows 10 Pro

You're welcome :)

The 0x4A is now a long time known to be caused by Bitdefender. I've seen Bitdefender in 99% of the time present on the system with this particular crash.
My System SpecsSystem Spec

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