Windows 7: Black Screen with Cursor, tried many suggestions but still cannot boot

bdiblik · 04 Oct 2016

Not sure if that last post was directed to me or the person that started the post. Regardless, I am looking for a repair option not a reinstall (which maybe my last resort). I do have a repair disk & install media if needed. Thanks.

ThrashZone · 04 Oct 2016

Hi,
Everything should be directed to the person that created the thread

jnmturner · 04 Oct 2016

Thanks Boris, tried that but same result.

Tried Rufus and it completed but when I tried using the USB to boot, the black screen with cursor appeared again.

One interesting point, I tried restoring to a previous restore point and found a number of restore points available since the black screen issue first arose. This suggests that the machine is working away in the background with Windows and program updates. Does this make sense, could it be a video driver gone or something???

ThrashZone · 04 Oct 2016

Hi,
Unless I missed it you haven't given any system spec's thus far
Use the link above my signature to Fill in your system spec's page please

This forum makes it quite easy to do it and upload for you with little effort
Only catch is to temporarily make ie11 your default browser

BorisTheAnimal · 04 Oct 2016

Hi jnmturner.

I would recommend that you follow this tutorial with the W7 installation disk you have:

How to use the Windows 7 System Recovery Environment Command Prompt

And once you have the command prompt window opened, I would recommend you try to run this:

sfc /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows

Where "C" is your Windows drive. Hopefully this will fix your problem!

Cheers, Boris

jnmturner · 05 Oct 2016

Hi ThrashZone, unfortunately I cannot get my system specs as I cannot access by PC (that is why I did not upload them first day). I had a copy before from Belarc Advisor but this got dumped so now all I know is the PC make and disk size (Medion Akoya with 1 tb disk using Win7 Home Premium 64 bit).

Boris, thanks for the suggestion, I will try this later using the USB drive I created as I do not have an original installation disk (OEM Version on PC did not get disk).

jnmturner · 05 Oct 2016

Hi Boris, tried that suggestion but no issues were found.

jnmturner · 11 Oct 2016

Hi All,

I decided to reload another version of the operating system and am now running again. Thanks for your suggestions, they were most welcome.

I now have to go to another forum as I am having problems with my Bluetooth Soundbar connection which was working before the reload and is not now.