Black Screen with Cursor, tried many suggestions but still cannot boot

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  1. bdiblik
    Posts : 15
    Windows 7 Pro 64 bit
       New #11

    Not sure if that last post was directed to me or the person that started the post. Regardless, I am looking for a repair option not a reinstall (which maybe my last resort). I do have a repair disk & install media if needed. Thanks.
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  3. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #12

    Hi,
    Everything should be directed to the person that created the thread :)
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  4. jnmturner
    Posts : 16
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #13

    Thanks Boris, tried that but same result.

    Tried Rufus and it completed but when I tried using the USB to boot, the black screen with cursor appeared again.

    One interesting point, I tried restoring to a previous restore point and found a number of restore points available since the black screen issue first arose. This suggests that the machine is working away in the background with Windows and program updates. Does this make sense, could it be a video driver gone or something???
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  6. ThrashZone
    Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       New #14

    Hi,
    Unless I missed it you haven't given any system spec's thus far
    Use the link above my signature to Fill in your system spec's page please :)
    This forum makes it quite easy to do it and upload for you with little effort
    Only catch is to temporarily make ie11 your default browser :)
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  7. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #15

    Hi jnmturner.

    I would recommend that you follow this tutorial with the W7 installation disk you have:

    How to use the Windows 7 System Recovery Environment Command Prompt

    And once you have the command prompt window opened, I would recommend you try to run this:

    sfc /SCANNOW /OFFBOOTDIR=C:\ /OFFWINDIR=C:\Windows

    Where "C" is your Windows drive. Hopefully this will fix your problem!

    Cheers, Boris :)
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  8. jnmturner
    Posts : 16
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #16

    Hi ThrashZone, unfortunately I cannot get my system specs as I cannot access by PC (that is why I did not upload them first day). I had a copy before from Belarc Advisor but this got dumped so now all I know is the PC make and disk size (Medion Akoya with 1 tb disk using Win7 Home Premium 64 bit).

    Boris, thanks for the suggestion, I will try this later using the USB drive I created as I do not have an original installation disk (OEM Version on PC did not get disk).
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  10. jnmturner
    Posts : 16
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #17

    Hi Boris, tried that suggestion but no issues were found.
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  11. jnmturner
    Posts : 16
    Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       New #18

    Hi All,

    I decided to reload another version of the operating system and am now running again. Thanks for your suggestions, they were most welcome.

    I now have to go to another forum as I am having problems with my Bluetooth Soundbar connection which was working before the reload and is not now.
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