New Work Computer - BSOD when undocking


  1. evilhomer
    Posts : 2
    Windows 7 Professional - 64 bit
       New #1

    New Work Computer - BSOD when undocking


    Hi folks, I've just gotten a new laptop at work (Dell E7270 - Windows 7 Pro 64-bit) and every time I undock it I get the BSOD. I've trained myself to make sure nothing is open when undocking but have a been burned a few times, where I lost open files.

    Hoping someone can lead me in the right direction to get this resolved.

    Thanks in advance.
      My Computer
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  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi evilhomer,

    Please uninstall all installed Dell software, they seem to be causing problems.
      My Computer
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  4. evilhomer
    Posts : 2
    Windows 7 Professional - 64 bit
    Thread Starter
       New #3

    Hi- Problem was resolved once I removed the Dell HotKey drivers.

    Thanks for the help.
    Homer
      My Computer
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  6. axe0
    Posts : 7,050
    Windows 10 Pro
       New #4

    You're welcome :)
      My Computer
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