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Windows 7: BSOD 0x1000007f Intel Graphics Kernel Mode Driver

29 Sep 2016   #1

Windows 7 Enterprise x 32
BSOD 0x1000007f Intel Graphics Kernel Mode Driver


I have a user who is getting constant blue screens for the past week. The first was on 9/19/16. She is using a Lenovo Thinkpad T530 laptop. It has a Windows 7 Enterprise 32 bit operating system installed.

The blue screen viewer gives this as the results.
Intel Graphics Kernel Mode Driver
caused by igdkmd32.sys.

I tried reinstalling the newest graphics driver off of Lenovo's website. This didn't help.

The zip file is attached in this post.

I hope you guys will help me solve this problem!

My System SpecsSystem Spec
01 Oct 2016   #2

Windows 10 Pro

Please run the DM Log Collector again and upload a new zip, the current uploaded one misses several logs.
You could check if there are
  1. 18 .txt,
  2. 1 .nfo,
  3. 1 or more .dmp,
files present, if this is the case then all logs are present :)
If there are a few missing, no problem as we can get them manually if required :)
My System SpecsSystem Spec
01 Oct 2016   #3

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring

likely cause she's got hold of a corrupt W7 Enterprise 32bit OS, that pad didnt come with that OS.

My System SpecsSystem Spec

05 Oct 2016   #4

Windows 7 Enterprise x 32
BSOD Zip File

I ran the DM Log Collector again for axe0. Here is another zip file attachment.
I hope this is solvable. The user had two more BSOD on the 29th.
My System SpecsSystem Spec
06 Oct 2016   #5

Windows 10 Pro

Please make sure the pc is configured for small dump files How to configure minidump | Windows 7 tutorial
  Log Name: System
  Source: Microsoft-Windows-WER-SystemErrorReporting
  Date: 2016-09-30T13:27:44.000
  Event ID: 1005
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: LI-L13772
Unable to produce a minidump file from the full dump file.
My System SpecsSystem Spec

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