BSOD waking up from sleep caused by Wdf01000.sys


  1. Posts : 4
    Windows 7 Enterprise X64
       #1

    BSOD waking up from sleep caused by Wdf01000.sys


    Hello,
    I am getting a BSOD anytime I wake up my computer from sleep mode.
    I used BlueScreenView to review the minidumps and it's telling me it's caused by Wdf01000.sys. I am attaching the zip file created using the Forums posting instruction. Any help would be greatly appreciated. This is my first time posting, please let me know if I did this correctly.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi Skroob,

    Welcome to the 7forums :)

    Please uninstall all software from Dell.
      My Computer


  3. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #3

    @
    Axeo,
    windows update is having a problem with
    Intel graphics HD 520 driver.

    Roy
      My Computer


  4. Posts : 4
    Windows 7 Enterprise X64
    Thread Starter
       #4

    Should I try to uninstall and re install the graphic driver. I have some Dell software that I need to use on the machine.
    -Skroob
      My Computer


  5. Posts : 4
    Windows 7 Enterprise X64
    Thread Starter
       #5

    So I removed the Intel graphics HD 520 driver and re installed. So far I haven't received a BSOD after coming out of sleep mode. I will continue to test and mark as resolved after a short amount of testing. Thanks for all your help axe0 and torchwood. Can either of you recommend some links or posts that will help me learn how read minidumps and understand BSOD's better?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Start with configuring Windbg WinDBG - Install & Configure - Windows 10 Forums
    After configuring Windbg, go through this guide which covers a method that can be used on any crash and a few methods that are mainly used on specific types of crashes WinDBG - The Basics for Debugging Crash Dumps in Windows 10 - Windows 10 Forums
      My Computer


  7. Posts : 4
    Windows 7 Enterprise X64
    Thread Starter
       #7

    Hello, So I am still having the issue with BSOD after waking up from sleep. I've tried re installing the graphic driver but that didn't seem to work. I am going to remove some of the dell drivers and re add it. This was a clean install and I installed all drivers from the cab file I got from Dell's website.There was no Dell bloatware on this machine. I added some extra drivers that weren't in the the cab file because I was getting some usability issues. The extra drivers I installed were a hot key driver to enable/disable the wifi, a touchpad driver, and wireless dock driver (the lack of having this was causing a memory leak). Can anyone help in pinpointing the driver that's causing this.
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    If you'd provide additional information we could help you pinpoint :)
      My Computer


 

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