BSOD happening during logon process - only after a reboot


  1. ATi7500
    Posts : 2
    Windows 7 Professional x64
       New #1

    BSOD happening during logon process - only after a reboot


    Hello guys,

    I am trying to understand the cause of a BSOD happening on my laptop. I have ran DM Log collector and attached you can find the results.

    Thanks in advance for your help!

    Gabriele
      My Computer
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  3. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #2

    Hello ATi7500 and welcome to 7Forums! :)

    I would recommend that you install Chipset drivers and Video drivers from Dell's support site for your laptop here:

    Product Support | Dell US

    For Chipset and Video drivers, select the first ones in the list.

    If you need any help, don't hesitate to ask.

    Cheers, Boris :)
      My Computer
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  4. ATi7500
    Posts : 2
    Windows 7 Professional x64
    Thread Starter
       New #3

    Hi Boris!

    I've already done that. Latest drivers of everything :)

    Is it possible to check what exact driver is causing the issue, based on the dumps?
      My Computer
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  6. BorisTheAnimal
    Posts : 1,436
    Windows 7 Home Premium
       New #4

    Ow.

    Hmm well I'll have to check this out later. And what I suggested above was because of the fact that the dumps hadn't specified a driver that caused the crashes but maybe something will come up but I need to crash.

    Sorry middle of the night here in FI.

    And I'll need to sleep, might be somebody else that helps you tomorrow.

    See ya later alligator!
      My Computer
    Quote Quote

 

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