continual known folder error 0x8007002

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  1. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #31

    Yep Ethel all machines have the BIOS battery so the firmware holds the settings after power off

    See pic for the fixing screws - very typical of what you will find - most are knurled knobs (little grips on them)
      My Computer


  2. Posts : 19,383
    Windows 10 Pro x64 ; Xubuntu x64
       #32

    I don't understand how a software problem (user profile) is going to be solved by changing the motherboard battery? Is there any evidence to show that the motherboard battery is faulty and is the cause of the problem?

    Would it not be better to act on the evidence (user profile issues) and stick with examining the user account/s?
      My Computer


  3. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #33

    Colin I suggsted it because I had similar issues (amongst others) with my main dsktop and it turned out to be changing the BIOS battery that cured a lot of them - that the only reason why the subject came up.
      My Computer


  4. Posts : 1,730
    Windows 10 Pro 64 bit
    Thread Starter
       #34

    known folder errors


    Hello everyone, Actually there is no problem with the battery in the bios. I had the technician who originally
    built this computer take a look, and he said it is doing what it is supposed to do. The known folder
    errors are on every startup, and I have not played with this, because I do not want to make the situation
    worse.
      My Computer


  5. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #35

    Ok Ethel well onwards ever upwards as they say.
      My Computer


  6. Posts : 1,730
    Windows 10 Pro 64 bit
    Thread Starter
       #36

    known folder errors


    Hello ICIT2OL, I have decided to ignore these errors. I have looked everywhere on the internet, and this
    is a common problem that has been going on for a long time, windows 7, windows 8, and windows 10 users
    also have it. The system seems to be running fine. If it decides to crap itself I will just reinstall windows
    if I have to. I put this off because of downloading and installing all the windows updates again, and hiding
    windows 10 upgrade.
      My Computer


  7. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #37

    Ok Ethel if you need help with a reinstall and do not have any installation media at least you can download and ISO now and make your own bootable DVD or USB stick. You only really need the activation code to do the install - on the original media packaging sticker if you didn't stick it on the case that is.
    Anyway you can find the original code using this first Product Key Number for Windows 7 - Find and See

    Oh nad back up your data of course

    Anyway post back if you run into problems and we can run through it with you.
    John:)
      My Computer


  8. Posts : 1,730
    Windows 10 Pro 64 bit
    Thread Starter
       #38

    known folder errors


    Hello ICIT2LOL, Thank you for helping me. I have my windows dvd, if I need to reinstall, and the sticker
    with the product key is still on the tower. I have reinstalled once before, so if it comes to that I will be
    okay. Thank you.:)
      My Computer


  9. Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       #39

    Yep Ethel just don't forget the data backup and any program downloads you have in Downloads - I find it easy to put them on a USB stick and install them from it instead of waiting for those tedious downloads via the net.
      My Computer


  10. Posts : 1,730
    Windows 10 Pro 64 bit
    Thread Starter
       #40

    known folder errors


    Hello again ICIT2LOL, I will remember to send downloaded programs that I need to a usb stick, if I have
    to reinstall. Thank you.:)
      My Computer


 
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