New
#1
BSODs from several sources + glitchy screens/sound
Hi,
This laptop is old. It's an HP G56-122US. I don't know the exact date of manufacture; I inherited it from my grandmother, who no longer used it. I'm running Windows 7 64-bit (which was the original OEM OS). I have not reinstalled it, I did a factory restore when I got it in order to wipe out any malware and unwanted programs, and it's been running great for about a year now.
CPU is an AMD Athlon II P340 Dual-core 2.20 GHz processor. Graphics card is an ATI Mobility Radeon HD 4200 (yeah, I know, this is a very basic budget laptop, but I'm in grad school and I'll take what I can get )
On Monday, without warning, I began getting repeated blue screens with various errors: SYSTEM_SERVICE_EXCEPTION, dxgmms1.sys, bcmwl664.sys, PAGED_FAULT_IN_NONPAGED_AREA, and most often, BAD_POOL_HEADER. Initially, it was just blue screens, but now sometimes it doesn't even do that-- the whole screen just goes red and blue and glitchy with horrible static coming from the speakers.
Based on those messages I thought it was either a memory error or something wrong with my graphics card. I ran memtest and it came back clean. I updated all my drivers with DriverBoost. I tried booting into safe mode, but now it won't even do that-- it gets to the black screen where it begins loading all the files and drivers, and freezes on atipcie.sys. I followed all the steps from this malware removal guide (Simple and free guide to removing malware - Malware - Windows 7), with no luck. I also ran chkdsk and found nothing there either!
I also followed all the steps from this malware removal guide, but I found nothing.
I have no idea what to do other than a full restore, but I really don't want to deal with that since it's been a while since I backed up my stuff, and it's such a time consuming process...
I've attached the dump files from the DM Log program, along with output from BlueScreenView, which should hopefully help.
Thanks in advance!