BSOD using Flash Training Website (IE 11, Flash Player 23.0.0.185)


  1. Posts : 3
    Windows 7 Professional 64bit
       #1

    BSOD using Flash Training Website (IE 11, Flash Player 23.0.0.185)


    System is a Lenovo Model: 10AA002SUS
    ThinkCentre,ThinkCentre M93 M93p Tiny,Model:10AA002SUS

    Event log
    Log Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 10/18/2016 10:22:40 AM
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: USRIVD036
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88001b53a1d). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101816-21933-01.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2016-10-18T14:22:40.000000000Z" />
    <EventRecordID>90010</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>USRIVD036</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x000000d1 (0x0000000000000008, 0x0000000000000002, 0x0000000000000000, 0xfffff88001b53a1d)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">101816-21933-01</Data>
    </EventData>
    </Event>
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Bedell,
    That version is now out of date >>> 205

    Roy
      My Computer


  3. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #3

    Thanks Roy I should have stated that I have since upgraded the version of flash to 205, but it was 185 during the most recent crash. I am not convinced that this is the cause and that is why I posted here.

    I am hoping someone can analyze my attached DM log collection to verify if there is an evident cause in that information. Meanwhile I will push on with 205 as the most recent attempt to fix and will update if BSOD happens again or not. Thank you.
      My Computer


  4. Posts : 3
    Windows 7 Professional 64bit
    Thread Starter
       #4

    Update


    Running debugger on the dump files returns

    BugCheck D1, {8, 2, 0, fffff88001b53a1d}

    Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

    Followup: MachineOwner

    Some Google research tells me that it could be network driver related. The version Lenovo supplies is 12.12 of the driver from 04/20/2015. Intel has driver version 21.1 on its website released recently on 10/11/2016. Going to try that driver and see if it has an impact.
    Last edited by BedellPJ; 27 Oct 2016 at 13:36. Reason: Newer driver hosted by Intel not Lenovo
      My Computer


 

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