BSOD after about an hour of use, Bug Code 0x00000124

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  1. Posts : 13
    Windows 7 Ultimate 64-bit
       #1

    BSOD after about an hour of use, Bug Code 0x00000124


    My computer dies intermittently ("randomly", as some might say) while doing menial tasks such as surfing the web, or unzipping a file, or even while i'm away from my computer while not running any programs.

    All of this started after simply installing a Noctua air cooler.

    The full error code is: 0x00000124 00000000`00000000 fffffa80`071e5028 00000000`bf800000 00000000`00000124

    I have read and reread threads with the same bug code and similar BSOD symptoms and tried the suggested fixes without any success.

    I have tried:
    -booting to a different hard drive, same issue
    -uninstalling Daemon Tools (made BSOD much less frequent. but not fixed)
    -Systematically exchanged sticks of RAM in different RAM slots
    -Updated microsoft net framework to .Net framework 4 (update failed)
    -running microsoft debugging software (installation failed)

    You, dear sevenforums community, are my last beacon of hope before my Computer gets tossed into the Baltic.... :) Any help would be greatly appreciated

    PS - and this might be really important - while foolishly dusting out my computer next to some open flames, the aerosol ignited and a gigantic ball of fire expanded out from my computer case and engulfed my head in flames for a brief period of time. I can live without my eyebrows, but not my computer...

    Much love, and so many thanks.... zip info attached

    -A
      My Computer


  2. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #2

    minidump file


    and here is the minidump, in case it's helpful...
      My Computer


  3. Posts : 7,050
    Windows 10 Pro
       #3

    Please uninstall your AV and use MSE as alternative while troubleshooting.





    Diagnostics Test

     HDD TEST


       Note
    Please run HDTune first, in the order posted!

    Run HDTune to
    • check the health,
    • scan for errors, no quick scan but full scan
    • run a benchmark.

    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    • the health,
    • the error scan,
    • the benchmark incl. following
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.


    Run SeaTools DOS to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
    Run the long test.
       Note
    Do not run SeaTools on an SSD as the results will be invalid.

    Make a photo of the result and post it.

    Run chkdsk
    Disk Check - Windows 7 Help Forums
    Use option TWO with parameter /r
    Upload the chkdsk log :arrow: Check Disk (chkdsk) - Read Event Viewer Log
      My Computer


  4. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Thanks for your reply Axe0... I will do exactly those steps.

    Until then, are you able to understand the diagnostic zip file that I attached in my post? I followed the forum instructions to run the diagnostic and upload the zip file, but so far I haven't received any feedback on what might be wrong.

    Anyways, I will run those tests you suggested tonight and post the results.

    Thanks again mate!

    -A
      My Computer


  5. Posts : 7,050
    Windows 10 Pro
       #5

    I already have gone through the zip, that's why I posted
      My Computer


  6. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    Test Results


    Hi Axe0,

    I have run all of the tests exactly as you instructed.

    Apologies for the delay... it took me a while to get all the tests done. I had some blue screens along the way -_-

    Please let me know if this information is helpful.

    Thank you again for your time!!

    -A
      My Computer


  7. Posts : 7,050
    Windows 10 Pro
       #7

    Please run SeaTools DOS again and run the long test as requested in my post :)
      My Computer


  8. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    Here you go:)
      My Computer


  9. Posts : 7,050
    Windows 10 Pro
       #9

    The problem I see is a low minimum transfer rate of your HDD, but that may not be due to the HDD itself but could also be due to the cable or mobo connection.
    Because of this I would suggest to test the HDD on another system.
      My Computer


  10. Posts : 13
    Windows 7 Ultimate 64-bit
    Thread Starter
       #10

    Hi Axe0,

    First of all, thank you very much for taking the time to look at the test results and to explain that you see a low transfer rate on my HDD. I would like to mention that I am getting the same BSOD and bug code when I boot to my solid state drive on the same computer.

    Do you think that means there's something wrong with my motherboard? I had a fire inside the computer case when I was cleaning it about a month ago... If that's the case, I will need a new motherboard

    Thanks again,

    -A
      My Computer


 
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