Frequent BSOD with ks.sys error

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  1. Posts : 19
    Windows 7 Home Premium 64 bit
       #1

    Frequent BSOD with ks.sys error


    Hi everyone, I've been getting a lot of BSODs recently. They've all been something related to ks.sys so far. They happen when I'm doing just about anything, but most of them happened when I was watching videos. I've attached the dmlog files below.
      My Computer


  2. Posts : 7,050
    Windows 10 Pro
       #2

    Hi hot pockets,

    Welcome to the 7forums and apologies for the delay.

    Are you still in need of help?
      My Computer


  3. Posts : 19
    Windows 7 Home Premium 64 bit
    Thread Starter
       #3

    Thank you for your reply. Yes, I still need help
      My Computer


  4. Posts : 7,050
    Windows 10 Pro
       #4

    Please check Lenovo for USB driver updates or reinstall the drivers, if there is no driver for the USB then update/reinstall the chipset drivers.

    If you have any program that came pre-installed, or is provided by Lenovo, please temporary remove it while troubleshooting.
      My Computer


  5. Posts : 19
    Windows 7 Home Premium 64 bit
    Thread Starter
       #5

    I couldn't find an update for my usb, but I installed a new update for my chipset driver. I'm not sure what you mean by temporary remove. I disabled everything lenovo related with msconfig, is that good enough?
      My Computer


  6. Posts : 7,050
    Windows 10 Pro
       #6

    Disabling entries in msconfig will only prevent them from loading at startup, but nothing more, so if you open a lenovo program it will simply load.

    Please remove the programs.
      My Computer


  7. Posts : 19
    Windows 7 Home Premium 64 bit
    Thread Starter
       #7

    All the lenovo programs have been uninstalled
      My Computer


  8. Posts : 7,050
    Windows 10 Pro
       #8

    Let us know if the problem occurs again.
      My Computer


  9. Posts : 19
    Windows 7 Home Premium 64 bit
    Thread Starter
       #9

    There has been another bsod. I've attached the minidump below
      My Computer


  10. Posts : 7,050
    Windows 10 Pro
       #10

    Upload a new zip from the DM Log Collector to provide all additional information.
      My Computer


 
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