|07 Nov 2016||#1|
BSOD when started running an MP4 file
PC crashed the moment I started a MP4 video of whs Vimeo tutorial.
- PC immediately restarted itself
-> I selected to restart in normal mode
-> Windows showed an alert regarding a log file
Problem signature: Problem Event Name: BlueScreen OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 3081 Additional information about the problem: BCCode: 1000004a BCP1: 83676951 BCP2: 00000002 BCP3: 00000000 BCP4: 00000000 OS Version: 6_1_7601 Service Pack: 1_0 Product: 768_1 Files that help describe the problem: C:\Windows\Minidump\110716-21340-01.dmp C:\Users\Owner\AppData\Local\Temp\WER-115003-0.sysdata.xml Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\windows\system32\en-US\erofflps.txt
During download of "dm log collector.exe' core temps were 61 & 59 respectivly
- after download core temps dropped back to 49 & 47
I thnk fan is running a lot and laptop does need a clean, would this be part of the problem ?
PC is a Toshiba and to clean I believe the screen and keyboard have to come out
Do you want me to upload the ...
I have assumed they are already in the ZIP file
Thank you in advance
11:35 pm here, way paste my bed time
Toshiba Satellite C665
OS:= Windows 7 Home Premium (32-bit), sp1 (Build 7601) OEM
UI:=Classic Shell Start + Classic Explorer
Windows Indexing = disabled
|My System Specs|
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