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#1
BSOD at random times..even during startup
Hi all,
sorry for the lack of grammatical effort put into this, I'm not sure when i'll get a BSOD again
This problem started occuring around August/September of this year, nothing new installed, no virus seems to be causing this either.
I've been using WinDBG to try to figure this out, and I can't seem to find any luck:
Please help ANYONE please I'm in dire need of some techincal support.Code:Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\111116-25365-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: srv* Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (6 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 Machine Name: Kernel base = 0xfffff800`02260000 PsLoadedModuleList = 0xfffff800`024a2730 Debug session time: Fri Nov 11 22:47:39.363 2016 (UTC - 5:00) System Uptime: 0 days 0:00:17.863 Loading Kernel Symbols . Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long. Run !sym noisy before .reload to track down problems loading symbols. .............................................. Loading User Symbols Mini Kernel Dump does not contain unloaded driver list ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 124, {0, fffffa80080a86e8, 0, 0} Probably caused by : AuthenticAMD Followup: MachineOwner --------- 2: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: fffffa80080a86e8, Address of the WHEA_ERROR_RECORD structure. Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ DUMP_CLASS: 1 DUMP_QUALIFIER: 400 BUILD_VERSION_STRING: 7601.23569.amd64fre.win7sp1_ldr.161007-0600 DUMP_TYPE: 2 BUGCHECK_P1: 0 BUGCHECK_P2: fffffa80080a86e8 BUGCHECK_P3: 0 BUGCHECK_P4: 0 BUGCHECK_STR: 0x124_AuthenticAMD CPU_COUNT: 6 CPU_MHZ: dbb CPU_VENDOR: AuthenticAMD CPU_FAMILY: 15 CPU_MODEL: 2 CPU_STEPPING: 0 CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_SESSION_HOST: ALEX-PC ANALYSIS_SESSION_TIME: 11-11-2016 22:53:04.0802 ANALYSIS_VERSION: 10.0.14321.1024 amd64fre STACK_TEXT: fffff880`021a15b0 fffff800`0251fcb9 : fffffa80`080a86c0 fffffa80`06728040 00000000`00000009 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c fffff880`021a1ad0 fffff800`023ff297 : fffffa80`080a86c0 fffff800`024792d8 fffffa80`06728040 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49 fffff880`021a1b00 fffff800`02366b95 : fffff800`024dbba0 00000000`00000001 fffffa80`07742820 fffffa80`06728040 : nt!WheapProcessWorkQueueItem+0x57 fffff880`021a1b40 fffff800`022d9355 : fffff880`00c30e00 fffff800`02366b70 fffffa80`06728000 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25 fffff880`021a1b70 fffff800`0256b236 : 00000000`00000000 fffffa80`06728040 00000000`00000080 fffffa80`06678b10 : nt!ExpWorkerThread+0x111 fffff880`021a1c00 fffff800`022c1706 : fffff880`01f42180 fffffa80`06728040 fffff880`01f4d040 00000000`00000000 : nt!PspSystemThreadStartup+0x5a fffff880`021a1c40 00000000`00000000 : fffff880`021a2000 fffff880`0219c000 fffff880`02587720 00000000`00000000 : nt!KxStartSystemThread+0x16 STACK_COMMAND: kb THREAD_SHA1_HASH_MOD_FUNC: 244cd06584f8f3f65e3722e3d7d2e45e94c7a194 THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 1227e67dc80de0ae9d05dd80f04b0729ad20ffeb THREAD_SHA1_HASH_MOD: 30a3e915496deaace47137d5b90c3ecc03746bf6 FOLLOWUP_NAME: MachineOwner MODULE_NAME: AuthenticAMD IMAGE_NAME: AuthenticAMD DEBUG_FLR_IMAGE_TIMESTAMP: 0 FAILURE_BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV BUCKET_ID: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV PRIMARY_PROBLEM_CLASS: X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV TARGET_TIME: 2016-11-12T03:47:39.000Z OSBUILD: 7601 OSSERVICEPACK: 1000 SERVICEPACK_NUMBER: 0 OS_REVISION: 0 SUITE_MASK: 272 PRODUCT_TYPE: 1 OSPLATFORM_TYPE: x64 OSNAME: Windows 7 OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS OS_LOCALE: USER_LCID: 0 OSBUILD_TIMESTAMP: 2016-10-07 10:58:59 BUILDDATESTAMP_STR: 161007-0600 BUILDLAB_STR: win7sp1_ldr BUILDOSVER_STR: 6.1.7601.23569.amd64fre.win7sp1_ldr.161007-0600 ANALYSIS_SESSION_ELAPSED_TIME: 539 ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:x64_0x124_authenticamd_processor_bus_prv FAILURE_ID_HASH: {78c2f422-5335-4ef3-5cef-a28518da5023} Followup: MachineOwner
Thank you for your time :)