Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Help

19 Nov 2009   #1
dramaking

Windows 7
 
 
BSOD Help

I have encountered BSOD many times and I am not sure what has caused this. Can someone please check the minidump files for me since I do not know how to read them myself.
Thanks in advance.


My System SpecsSystem Spec
.
19 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by dramaking View Post
I have encountered BSOD many times and I am not sure what has caused this. Can someone please check the minidump files for me since I do not know how to read them myself.
Thanks in advance.
hi and welcome


I took a quick look at the four dumps. They are pretty similar. They all show memory problems affecting the file system

I would
download and run memtestx86 and run it for hours (preferably over night)
Run a system file check by typing cmd in search>rightclick and run as admin
SFC /SCANNOW

If you are overclocking stop


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\111409-21996-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.x86fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0x8284c000 PsLoadedModuleList = 0x82994810
Debug session time: Sat Nov 14 10:33:53.737 2009 (GMT-5)
System Uptime: 0 days 0:45:32.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded module list
.....
1: kd> !lanalyze -v
No export lanalyze found
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

NTFS_FILE_SYSTEM (24)
If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
trace.
Arguments:
Arg1: 001904fb
Arg2: 99b2ba78
Arg3: 99b2b650
Arg4: 8288a85e


Debugging Details:
------------------


EXCEPTION_RECORD: 99b2ba78 -- (.exr 0xffffffff99b2ba78)
ExceptionAddress: 8288a85e (nt!memcpy+0x000000be)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000001
Parameter[1]: 068ad123
Attempt to write to address 068ad123

CONTEXT: 99b2b650 -- (.cxr 0xffffffff99b2b650)
eax=00000000 ebx=0000144f ecx=00000000 edx=00000002 esi=974eef7c edi=a6628ad4
eip=8288a85e esp=99b2bb40 ebp=99b2bb4c iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
nt!memcpy+0xbe:
8288a85e 829023d18a0688 adc byte ptr [eax+68AD123h],88h ds:0023:068ad123=??
Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: CODE_CORRUPTION

PROCESS_NAME: Gunz.exe

CURRENT_IRQL: 0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1: 00000001

EXCEPTION_PARAMETER2: 068ad123

WRITE_ADDRESS: GetPointerFromAddress: unable to read from 829b4718
Unable to read MiSystemVaType memory at 82994160
068ad123

FOLLOWUP_IP:
nt!memcpy+be
8288a85e 829023d18a0688 adc byte ptr [eax+68AD123h],88h

FAULTING_IP:
nt!memcpy+be
8288a85e 829023d18a0688 adc byte ptr [eax+68AD123h],88h

BUGCHECK_STR: 0x24

LAST_CONTROL_TRANSFER: from 8a89dd21 to 8288a85e

STACK_TEXT:
99b2bb4c 8a89dd21 a6628aa2 974eef4a 00000034 nt!memcpy+0xbe
99b2bba4 8a89e65b 850049e8 85ef9b48 00000008 Ntfs!NtfsFindPrefixHashEntry+0x389
99b2bc00 8a8a0c5c 850049e8 87385658 8b78b868 Ntfs!NtfsFindStartingNode+0x7b6
99b2bcdc 8a827210 850049e8 87385658 a46ab344 Ntfs!NtfsCommonCreate+0x65f
99b2bd1c 828bc10e a46ab2dc 00000000 ffffffff Ntfs!NtfsCommonCreateCallout+0x20
99b2bd1c 828bc205 a46ab2dc 00000000 ffffffff nt!KiSwapKernelStackAndExit+0x15a
a46ab240 00000000 00000000 00000000 00000000 nt!KiSwitchKernelStackAndCallout+0x31


CHKIMG_EXTENSION: !chkimg -lo 50 -db !nt
4 errors : !nt (8288a848-8288a878)
8288a840 88 07 8a 46 01 c1 e9 02 *12 47 01 83 c6 02 83 c7 ...F.....G......
8288a850 02 83 f9 08 72 a6 f3 a5 *50 24 95 ec a8 88 82 90 ....r...P$......
8288a860 23 d1 8a 06 88 07 83 c6 *e8 c1 e9 02 83 c7 01 83 #...............
8288a870 f9 08 72 88 f3 a5 ff 24 *00 ec a8 88 82 8d 49 00 ..r....$......I.

MODULE_NAME: memory_corruption

IMAGE_NAME: memory_corruption

FOLLOWUP_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

MEMORY_CORRUPTOR: STRIDE

STACK_COMMAND: .cxr 0xffffffff99b2b650 ; kb

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_STRIDE

BUCKET_ID: MEMORY_CORRUPTION_STRIDE

Followup: memory_corruption
---------


Hope this helps

Ken J++
My System SpecsSystem Spec
Reply

 BSOD Help




Thread Tools



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:44.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App