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Windows 7: BSOD Windows has recover from unexpected shutdown

07 Dec 2016   #1

windows 7
BSOD Windows has recover from unexpected shutdown

First time poster, sorry if i break any rules or not clear on somethings.

I am currently having issues with HP 8000 Elite SFF. I tried to stress test this unit overnight, when i woke up this morning i had a screen pop up on my desktop saying "Windows has recovered from an unexpected shutdown"

Problem: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

BCCode : f4
BCP1: 0000000000000003
BCP4: FFFFF80002SCA750
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that might help the problem :

I just want to know if it is a software or hardware issue?

Thank you.

My System SpecsSystem Spec
11 Dec 2016   #2

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Hello and welcome tecguy mate now it isn't that clear as to what it is so I would try these first up
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2
Run these in safe mode and the sfc often best run for two to three runs you can leave out the /r switch in ckdsk if you feel it not necessary

Now out of interest how old is the machine please? Plus some more specs please - very hard not knowing what is in the machine
System Info - See Your System Specs or just fill them out in your profile.
My System SpecsSystem Spec

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