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Windows 7: BSOD usually when alt+tabbing or closing a game, error 0x100000ea

16 Dec 2016   #1
Plad

Windows 7 Professional x64
 
 
BSOD usually when alt+tabbing or closing a game, error 0x100000ea

Hello, for the past few weeks I've been trying to fix this and what I have tried so far is reinstalling my drivers (with DDU) and I've also tried using older driver versions and the latest so it's not driver related. I've tried cleaning my pc, updating my BIOS, changing antivirus, and I can't seem to find out how to fix it myself.

My specs:
OS: 64-bit Windows 7 Professional
Processor: Intel i5-4460
Memory: 8GB RAM
Graphics Card: XFX R7 260x
Hard Drive: 2TB Seagate

Looking at the minidump files it points at files called atikmdag.sys and dxgkrnl.sys which makes me assume it's my GPU.

Any suggestions are appreciated, I've attatched the .zip with more info about my computer.




Attached Files
File Type: zip ZACHARY-PC-Fri_12_16_2016_232333_63.zip (1.44 MB, 1 views)
My System SpecsSystem Spec
.
17 Dec 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello an welcome Prad mate there are some problem devices - see pic and the dumps are showing some graphics problems as you know however I do not see the ati you mentioned it usually is advised to uninstall the Catalyst Control Centre and run the device driver on it's own Download Drivers < use this as generally speaking most of us will tell members not to use a mirror site or driver software over the manufacturers site the mirror sites cause more issues than they are worth

[CODE]ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: dxgkrnl

FAULTING_MODULE: fffff80002c1f000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 57089792

FAULTING_THREAD: fffffa80072e0060

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from fffff88004267f63 to fffff80002c8f400

STACK_TEXT:
fffff880`077c2f58 fffff880`04267f63 : 00000000`000000ea fffffa80`072e0060 00000000`00000000 00000000`00000000 : nt+0x70400
fffff880`077c2f60 00000000`000000ea : fffffa80`072e0060 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl+0x6f63
fffff880`077c2f68 fffffa80`072e0060 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`04267e28 : 0xea
fffff880`077c2f70 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`04267e28 00000000`00000028 : 0xfffffa80`072e0060


STACK_COMMAND: .thread 0xfffffa80072e0060 ; kb

FOLLOWUP_IP:
dxgkrnl+6f63
fffff880`04267f63 ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: dxgkrnl+6f63

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: dxgkrnl.sys

BUCKET_ID: WRONG_SYMBOLS

FAILURE_BUCKET_ID: WRONG_SYMBOLS

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:wrong_symbols

FAILURE_ID_HASH: {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------[/CODE


Attached Thumbnails
BSOD usually when alt+tabbing or closing a game, error 0x100000ea-zach.png  
My System SpecsSystem Spec
17 Dec 2016   #3
Plad

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by ICIT2LOL View Post
Hello an welcome Prad mate there are some problem devices - see pic and the dumps are showing some graphics problems as you know however I do not see the ati you mentioned it usually is advised to uninstall the Catalyst Control Centre and run the device driver on it's own Download Drivers < use this as generally speaking most of us will tell members not to use a mirror site or driver software over the manufacturers site the mirror sites cause more issues than they are worth

[CODE]ADDITIONAL_DEBUG_TEXT:
You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

MODULE_NAME: dxgkrnl

FAULTING_MODULE: fffff80002c1f000 nt

DEBUG_FLR_IMAGE_TIMESTAMP: 57089792

FAULTING_THREAD: fffffa80072e0060

DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_FAULT

CUSTOMER_CRASH_COUNT: 1

BUGCHECK_STR: 0xEA

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER: from fffff88004267f63 to fffff80002c8f400

STACK_TEXT:
fffff880`077c2f58 fffff880`04267f63 : 00000000`000000ea fffffa80`072e0060 00000000`00000000 00000000`00000000 : nt+0x70400
fffff880`077c2f60 00000000`000000ea : fffffa80`072e0060 00000000`00000000 00000000`00000000 00000000`00000000 : dxgkrnl+0x6f63
fffff880`077c2f68 fffffa80`072e0060 : 00000000`00000000 00000000`00000000 00000000`00000000 fffff880`04267e28 : 0xea
fffff880`077c2f70 00000000`00000000 : 00000000`00000000 00000000`00000000 fffff880`04267e28 00000000`00000028 : 0xfffffa80`072e0060


STACK_COMMAND: .thread 0xfffffa80072e0060 ; kb

FOLLOWUP_IP:
dxgkrnl+6f63
fffff880`04267f63 ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: dxgkrnl+6f63

FOLLOWUP_NAME: MachineOwner

IMAGE_NAME: dxgkrnl.sys

BUCKET_ID: WRONG_SYMBOLS

FAILURE_BUCKET_ID: WRONG_SYMBOLS

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:wrong_symbols

FAILURE_ID_HASH: {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------[/CODE
I've updated those problem devices and crashed again, and I do use the manufacturers site. I've tried using old drivers and the latest and also tried doing a clean install of the drivers with no avail.
My System SpecsSystem Spec
.

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 BSOD usually when alt+tabbing or closing a game, error 0x100000ea




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