BSOD Computer has rebooted from a bugcheck 0x00000116

akbron81 · 19 Dec 2016

Computer will reboot randomly. No application or hardware has been installed. I believe it maybe a windows update as that is the only thing that was installed since it started happening.

Attached is the .dmp file for the computer.

If some some one can please check that would be helpful.

Thank you in advance.

ICIT2LOL · 19 Dec 2016

Hello and welcome akbron mate there seems to me to be a graphics driver issue

Code:

DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`03c3f888 fffff880`02c5d1f0 : 00000000`00000116 fffffa80`0ad59310 fffff880`049542d4 00000000`00000000 : nt+0x70400
fffff880`03c3f890 00000000`00000116 : fffffa80`0ad59310 fffff880`049542d4 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d1f0
fffff880`03c3f898 fffffa80`0ad59310 : fffff880`049542d4 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`03c3f8a0 fffff880`049542d4 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`0ad59310
fffff880`03c3f8a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`02c5cefa : nvlddmkm+0x1542d4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nvlddmkm+1542d4
fffff880`049542d4 803d2ea3710000  cmp     byte ptr [nvlddmkm+0x86e609 (fffff880`0506e609)],0

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  nvlddmkm+1542d4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
---------

Now we need the system specs before we can advise you what to do so please do this in order for us to chase down the NVidia driver for your graphics System Info - See Your System Specs