BSOD on bosses HP Pavilion I know it's an i7 with ddr4 ram


  1. Devious686
    Posts : 1
    Nevada
       New #1

    BSOD on bosses HP Pavilion I know it's an i7 with ddr4 ram


    My boss has a HP Pavilion that has been having random blue screens. Just from using word or browsing the web. I have done a memtest, but only was able to get test 2 at 91% with no errors; due to her needing it. I have the dump files attached. It's different BSOD faults. They all seem related to ntoskrnl.exe.

    I haven't seen any issues with drivers through device manager, sfc scannow didn't recognize any issues, neither did chckdsk /f. I have yet to do a clean install as she's an attorney and I need to completely backup her computer.

    Any help would be much appreciated.

    Also she's running Windows 10 64bit
    Last edited by Devious686; 20 Dec 2016 at 15:40. Reason: Forgot OS.
      My Computer
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Devious mate now just what memtest did you use because we only recommend this RAM - Test with Memtest86+ It has to be run for at least 8 passes - any less and you may as well not bother so best run overnight - unless the rrors coem up real quick then you can stop it. If you used the Windows feature then I have to say it is pretty pointless in my view.

    Will have a look at the dumps in the meantime.

    Ok now cannot open your attachment so please follow these
    Dump Files - Configure Windows to Create on BSOD
    &
    Blue Screen of Death (BSOD) Posting Instructions
      My Computer
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