BSOD randomly


  1. Posts : 16
    Windows 7 Home Premium x64
       #1

    BSOD randomly


    I have recently started having a number of blue screens, seemingly at random. Most of the time, my computer isn't even in active use when it happens. I will leave it on, come home from work, and touch it and it will crash. No particular idea why. I do know I need to do a bunch of windows 7 updates, but besides that, no particular idea.
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hello Adam,
    Have you recently been hit by Malware??
    something is wrong with your browser configuration, could be a problem with AVG.

    Can you also run this tool, copy/paste the output.
    http://go.microsoft.com/fwlink/?LinkID=52012

    where did you get your W7 from??

    Roy
      My Computer


  3. Posts : 16
    Windows 7 Home Premium x64
    Thread Starter
       #3

    Got a legit copy from a physical store. Built my computer myself. As far as I know, I haven't been affected by any malware, and I have semi recently checked. I will probably check again. I do need to do all the windows updates, cause those are almost a year out of date at this point. But this crashing issue has only recently started. Here is that report thing.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-XT4FP-4263W-Y9Q3D
    Windows Product Key Hash: ioYSZgCf2Cxp3ryJVbu79k+t5WA=
    Windows Product ID: 00359-OEM-8704522-69054
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {E2A001AB-E0C2-4C4A-80E5-8F4BA7F0E91B}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.151230-0600
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E2A001AB-E0C2-4C4A-80E5-8F4BA7F0E91B}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-Y9Q3D</PKey><PID>00359-OEM-8704522-69054</PID><PIDType>3</PIDType><SID>S-1-5-21-1941340196-750336016-3651380166</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2304</Version><SMBIOSVersion major="2" minor="8"/><Date>20150212000000.000000+000</Date></BIOS><HWID>BA083307018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
    Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00174-045-269054-02-1033-7601.0000-1742015
    Installation ID: 014214389525288811493592051106484292112913927080552025
    Processor Certificate URL: SpcService Web Service
    Machine Certificate URL: RacService Web Service
    Use License URL: UseLicenseService Web Service
    Product Key Certificate URL: PkcService Web Service
    Partial Product Key: Y9Q3D
    License Status: Licensed
    Remaining Windows rearm count: 3
    Trusted time: 12/21/2016 6:20:57 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 12:17:2016 13:12
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: PAAAAAEAAgABAAEAAgAEAAAABAABAAEAHKK8jXChRtSsDmgF8B7o0lSOeKzoobWp3Y4DntaKmm2cZ8j2

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC ALASKA A M I
    FACP ALASKA A M I
    HPET ALASKA A M I
    MCFG ALASKA A M I
    FPDT ALASKA A M I
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    SSDT Ther_R Ther_Rvp
    UEFI ALASKA A M I
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Adam
    for the moment can you un-install your AV, and use MSE
    http://files-download.avg.com/util/t...VG_Remover.exe
    (services from AVG were the last operations prior to failures)

    Do you recognise this computer name
    BEDROOMPC ??


    Roy
      My Computer


  5. Posts : 16
    Windows 7 Home Premium x64
    Thread Starter
       #5

    Right, I'll give that a try. Bedroompc is one of my room mates computers. So no worries there.
      My Computer


  6. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #6

    Hi Adam,
    if it was me id block him, he has a DIRECT link to your comp!!
    I picked that up from the logs

    Roy
      My Computer


 

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