Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD Randomly, Error - 0x00000124 - Caused By Address : hal.dll+12a3b

22 Dec 2016   #1
bstevensoncbc

California
 
 
BSOD Randomly, Error - 0x00000124 - Caused By Address : hal.dll+12a3b

Hi There,

I am extremely confused by these BSODS I have been getting for the last few weeks. No new drivers were installed, no new software was installed, and I haven't changed setting in the days before I started receiving the BSOD. My computer has crashed about 5 times in the past 2 weeks. I have ran every test I could think of; CPU stress test (Prime and Intel's), Graphics stress test, memory checker, chkdsk, and HP's built in system test utility that I let loop for 3 days last week. Nothing was found in either test. I also installed the latest Graphics and chipset drivers thinking that would fix it, but unfortunately it started again today. Sometimes I will be browsing the web, while other times working on Tekla (similar to autocad).

I included a zip file of my BSOD logs and system specs. Any help on this would be greatly appreciated. I have exhausted my resources(brain).

Thanks!




Attached Files
File Type: zip SF_22-12-2016.zip (3.31 MB, 2 views)
File Type: txt Hp Bluescreen Error Log.txt (14.3 KB, 1 views)
My System SpecsSystem Spec
.
22 Dec 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome Steven mate the one thing you haven't mentioned are th temps in the machine especially the CPU can you please use this Speccy - Free Download - Piriform (download form piriform only) and post back the results - it is indicating there is a hardware problem so it meanss just working through them.

Code:
BUGCHECK_STR:  0x124_GenuineIntel
if you cannot get the temps in Speccy because of the blue screens then use the BIOS.
My System SpecsSystem Spec
24 Dec 2016   #3
axe0

Windows 10 Pro
 
 

Please download the tool from BSOD Posting Instructions and upload a new zip with more information.
My System SpecsSystem Spec
.

27 Dec 2016   #4
bstevensoncbc

California
 
 

Thanks for the info! I attached the ZIP file below.


Attached Files
File Type: zip BGLTRDETHP06-Tue_12_27_2016_102625_02.zip (3.85 MB, 1 views)
My System SpecsSystem Spec
28 Dec 2016   #5
axe0

Windows 10 Pro
 
 

My System SpecsSystem Spec
28 Dec 2016   #6
bstevensoncbc

California
 
 

Quote   Quote: Originally Posted by axe0 View Post
My copy of windows is genuine. I work for a fortune 100 company and the keys we use are genuine and windows is successfully activated.
My System SpecsSystem Spec
29 Dec 2016   #7
axe0

Windows 10 Pro
 
 

I would like to see the report.
My System SpecsSystem Spec
30 Dec 2016   #8
bstevensoncbc

California
 
 

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-J8D7P-XQJJ2-GPDD4
Windows Product Key Hash: xgsndMkYdJsYmUng0qIJ/thx+HI=
Windows Product ID: 00371-868-0000007-85261
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A2F1453C-8704-46C4-B84A-5A9E54B3A7BE}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A2F1453C-8704-46C4-B84A-5A9E54B3A7BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-GPDD4</PKey><PID>00371-868-0000007-85261</PID><PIDType>1</PIDType><SID>S-1-5-21-3786538816-3965798005-3641182598</SID><SYSTEM><Manufacturer>HP</Manufacturer><Model>860-170VX</Model></SYSTEM><BIOS><Manufacturer>AMI</Manufacturer><Version>A0.38</Version><SMBIOSVersion major="2" minor="8"/><Date>20160929000000.000000+000</Date></BIOS><HWID>D3C33F07018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: b92e9980-b9d5-4821-9c94-140f632f6312
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00170-868-000000-03-1033-7601.0000-0292016
Installation ID: 003426388914950983297641243390231655088292882786576442
Partial Product Key: GPDD4
License Status: Licensed
Volume activation expiration: 255360 minute(s) (177 day(s))
Remaining Windows rearm count: 1
Trusted time: 12/30/2016 8:30:56 AM

Key Management Service client information
    Client Machine ID (CMID): a5218a1e-0259-45c5-af92-134eff897998
    KMS machine name from DNS: rzmkekms01.rz.nucorsteel.local:1688
    KMS machine extended PID: 06401-00206-405-200692-03-1033-9600.0000-2182015
    Activation interval: 120 minutes
    Renewal interval: 10080 minutes
    KMS host caching is enabled

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 12:27:2016 15:50
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAhFGycjwSEnqOBiRXrse+oozs1IkoxJ55yvn0Ug==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			HPQOEM		SLIC-CPC
  FACP			HPQOEM		SLIC-CPC
  DBGP			HPQOEM		SLIC-CPC
  HPET			HPQOEM		SLIC-CPC
  MCFG			HPQOEM		SLIC-CPC
  FPDT			HPQOEM		SLIC-CPC
  FIDT			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  LPIT			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  DBG2			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  MSDM			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  UEFI			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
  DMAR			HPQOEM		SLIC-CPC
  DBGP			HPQOEM		SLIC-CPC
  TPM2			HPQOEM		SLIC-CPC
  SSDT			HPQOEM		SLIC-CPC
My System SpecsSystem Spec
30 Dec 2016   #9
bstevensoncbc

California
 
 

I reinstalled windows, installed all of the recommended dell drivers and it worked fine the first day. This morning though I was told it bluescreen 3 times in a matter of 30 minutes. I attached the new report.


Attached Files
File Type: zip BGLTRDETHP04-Fri_12_30_2016__83008_32.zip (591.7 KB, 1 views)
My System SpecsSystem Spec
31 Dec 2016   #10
axe0

Windows 10 Pro
 
 

How old is the hardware?

Quote:
I have ran every test I could think of; CPU stress test (Prime and Intel's), Graphics stress test, memory checker, chkdsk, and HP's built in system test utility that I let loop for 3 days last week
Could you be more specific in what tests you ran for the graphics and memory.

Please upload the chkdsk log Check Disk (chkdsk) - Read Event Viewer Log


I am not an active Windows 7 user, so I would like to ask how long it (usually) takes to boot your system.
The answer to the question will tell us what we should focus on.

Code:
BugCheck 124, {0, fffffa801a317028, ba000000, 200129} 
Probably caused by : GenuineIntel 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
BugCheck 1E, {0, 0, 0, 0} 
Probably caused by : ntkrnlmp.exe ( nt!KiKernelCalloutExceptionHandler+e ) 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 
BugCheck 3B, {c0000005, fffff80002ec3784, fffff8800a797100, 0} 
Probably caused by : ntkrnlmp.exe ( nt!KiSystemServiceExit+e9 ) 
ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии`` 

SYSTEM UP-TIME 
System Uptime: 0 days 1:06:19.475 
System Uptime: 0 days 0:01:56.256 
System Uptime: 0 days 13:32:57.035
My System SpecsSystem Spec
Reply

 BSOD Randomly, Error - 0x00000124 - Caused By Address : hal.dll+12a3b




Thread Tools




Similar help and support threads
Thread Forum
BSOD running prime95 with error 0x00000124 caused hal.dll
Just upgraded my CPU from a phenom 1090 to FX 8350 and when i run prime95 I get BSOD with error 0x00000124 in less then 2 minutes. I cleared CMOS before putting in new CPU updated bios, Fresh windows 7 install and updated all drivers. Once that was done I just felt like running a stability test...
BSOD Help and Support
BSOD Windows x64, error 0x00000124 hal.dll+12a3b ntoskrnl.exe+748c0
Hello everybody, I just have this custom PC for Home use, I have used it around a month. The PC had worked very good, but 2 weeks ago my wife had to use it for children's homework. Just when she logged into her user account the BSOD appeared, after around 20 seconds the BSOD disappeared an the PC...
BSOD Help and Support
BSOD, Caused by hal.dll, error 0x00000124
Hi Everyone, I've found this forum through Google and hope you are able to provide me with some assistance, I'm trying to repair my mothers laptop however struggling as I am doing this remotely from University. She has been complaining about a BSOD message displaying intermittently during...
BSOD Help and Support
BSOD playing Steam games, Bug 0x00000124, Driver: hal.dll+12a3b
The title is pretty self-explanatory; I keep getting BSOD on steam games, particularly DotA and Civ V. I've been supremely bored without my vidjya, so any help would be much appreciated! I've attached the requisite BSOD paperwork, and am pasting some more stuff, and my system specs should be in my...
BSOD Help and Support
BSOD random, error 0x00000124, caused by address ntoskrnl.exe+4adb3c
Hi, This problem started in Flight Simulator, but now its random. I have run memtest twice for four hours each, all is fine. I have a Western Digital HD, and ran their diagnostic tool for it from their site. I have reset the RAM after cleaning it also. I dust out the machine regularly. I...
BSOD Help and Support
BSOD random error 0x00000124, hal.dll at address ntoskrnl.exe+7cc40
I keep getting a random BSOD, I get it a lot in Lightroom 3 but have gotten the same error doing nothing. *** STOP: 0x00000124 (0x0000000000000000, 0xfffffa80053d5028, 0x00000000b2000040, 0x0000000000000800) *** hal.dll - Address 0xfffff80002c15a3b base at 0xfffff80002c03000 DateStamp ...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

й Designer Media Ltd

All times are GMT -5. The time now is 18:54.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App