Graphics Card Error & BSOD


  1. Posts : 2
    Windows 7 Ultimate 64bit
       #1

    Graphics Card Error & BSOD


    The past two days now I've been constantly getting distorted horizontal lines across my screen that frequently lead to BSOD, as well as an error message about my video card:

    Display driver stopped responding and has recovered
    Display driver ATI Radeon Family stopped responding and has successfully recovered.


    I've tried reinstalling all the catalyst graphics drivers from 9.3 up to the latest 9.11 (using mobilitymodder for anything past 9.3). I also tried uninstalling everything and letting Win7 find the driver for me but still I get the same problems every time a graphics driver is installed. It's only when I run in safe mode or with no graphics driver installed that there's no problem (except for the screen being huge and no areo).

    Is this really a driver problem, or is my video card dying? Any help would be GREATLY appreciated. I'm a student and NEED this laptop to work. I took a screen capture of the information (also attached a .txt file with dump info):

    http://yfrog.com/7519753134j

    I've run the following:
    ---------------------
    Memtest86 = no errors (on 7+ passes)
    Video Memory Stress Test = no errors (on 7+ passes)

    SeaTools
    ----------
    S.M.A.R.T. Test: no errors
    Short Drive Self Test: no errors
    Long Drive Self Test: no errors
    Short Generic Test: no errors
    Long Generic Test: no errors

    I'm not sure what to do at this point. Maybe I didn't install/uninstall the drivers correctly? All I know is this problem started randomly, I didn't install any new hardware/software/updates. Please help!
      My Computer


  2. Posts : 845
    Windows 7 - Vista
       #2

    Hi -

    Please zip the dumps up along with an msinfo32 NFO file -
    START | msinfo32 | save w/ default NFO file ext

    Zip all up and attach to your next post

    Regards. . .

    jcgriff2

    .
      My Computer


  3. Posts : 9
    windows vista ultimate x86
       #3

    i got the exact same thing on nvidia 8400m gs hp pavillion dv9847ca it is a driver problem cuz even on other OS it does the same thing or maybe its all our cards dying at the same time eversince we instaled windows 7 on our computers and doomed the video card for ever :O
      My Computer


  4. Posts : 11,840
    64-bit Windows 8.1 Pro
       #4

    acadianfragz said:
    i got the exact same thing on nvidia 8400m gs hp pavillion dv9847ca it is a driver problem cuz even on other OS it does the same thing or maybe its all our cards dying at the same time eversince we instaled windows 7 on our computers and doomed the video card for ever :O
    Please start a new thread rather than jumping in on one.. it makes it confusing when trying to answer a question... Thanks..
      My Computer


  5. Posts : 9
    windows vista ultimate x86
       #5

    well we are all experiencing the exact same problems why making million of thread i will do but why :P
      My Computer


  6. Posts : 2
    Windows 7 Ultimate 64bit
    Thread Starter
       #6

    So last night I opened up the back of my laptop and made sure everything was tight into position, as well as tightened all the screws. My thinking was that since I carry my laptop around all day at school, maybe something got rattled. Anyway, I rebooted my computer and it started to work flawlessly, no errors at all and no screen lines after 5 reboots. I watched some videos, did some photoshoping, not a single issue.

    I was thinking maybe something had been loose and the problem is now fixed... NOPE! This morning I started my laptop back up and right away the exact same problems. I don't understand why it worked fine for 10hrs last night and several reboots and now it doesn't work again??? This is confusing and very frustrating

    - Tried disabling paging file, restarted, enabled paging file, restarted, same problems after every restart, no change.

    - Replaced the newer crucial 2x2gb of ram with original hynix 2x512mb that came with my laptop, definitely isn't the problem. I got the same errors and BSOD with the 2x512 as I did with the 2x2gb.

    - Will try swapping out HD and see what that does...

    jcgriff2 said:
    Please zip the dumps up along with an msinfo32 NFO file and attach to your next post.
    I attached what you asked for, however the previous dump files are no longer available, I don't know why. So I only included the 4 files that were in the folder.
      My Computer


 

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