BSOD nv1ddmkm.sys

BLUE838 · 23 Dec 2016

When ever i have high cpu usage my pc will crash to the bsod. If i start to scan for viruses it crashes because of high cpu or if i have multiple webpages running at once it will crash.

Before this happened, my cpu was overheating and crashing, but i fixed it up by applying new thermal paste and it worked fine for the last 2 months.

I looked up the error (nv1ddmkm.sys) and it was suggesting someting wrong with my gpu drivers, which is weird because i feel like this is a cpu error. Anyway before this also, i had done a system restore ( idk why i did i) but after that my windows 7 update would hang and never update, it would just scan for hours and do nothing.

Im thinking of reinstalling windows but i came here first before i even do that, ( im afraid if i reinstall my pc will crash and not let me install windows again and that would be even worse)

Please Help, thankyou

ICIT2LOL · 24 Dec 2016

Hello and welcome BLUE mate before you go reinstalling you do indeed have a graphics issue

Code:

BUGCHECK_STR:  0x50

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

LAST_CONTROL_TRANSFER:  from fffff80002c773cf to fffff80002cccd00

STACK_TEXT:  
fffff880`093101f8 fffff800`02c773cf : 00000000`00000050 ffffffff`84588b00 00000000`00000000 fffff880`09310360 : nt+0x7fd00
fffff880`09310200 00000000`00000050 : ffffffff`84588b00 00000000`00000000 fffff880`09310360 00000000`00000005 : nt+0x2a3cf
fffff880`09310208 ffffffff`84588b00 : 00000000`00000000 fffff880`09310360 00000000`00000005 00000000`00000078 : 0x50
fffff880`09310210 00000000`00000000 : fffff880`09310360 00000000`00000005 00000000`00000078 fffffa80`07558000 : 0xffffffff`84588b00


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP: 
nvlddmkm+10a73b
fffff880`0496373b 8b02            mov     eax,dword ptr [rdx]

SYMBOL_NAME:  nvlddmkm+10a73b

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner

You need to first make sure the card is seated firmly - just taking it out and replacing it can help but it would be good to update the driver Sony eSupport - VPCL135FX - Support if this takes you to the home driver page go to the Video section for the driver

BLUE838 · 24 Dec 2016

Ok, i feel kinda dumb for this but when i did a system restore, i think i went back to where i had not installed the video card drivers or even the chipset drivers. So that was the problem, i installed my video card and chipset drivers and it seems fine now. I ran my anti-virus and it didnt crash.

Thanks You.

ICIT2LOL · 24 Dec 2016

Don't feel you did something wrong BLUEmate you just proved you are human like the rest of us

and like one of our master members here who says that "There are no stupid questions only those who do not ask them"

This is one his brilliant tutorials that I think you might find very helpful as long as you don't mind losing a bit of the "bling" like transparency for example it will make the machine so much quicker and more efficient.

Optimize Windows 7

Glad it's fixed and you have a merry Christmas now:)
John