Black Logon screen no prompt


  1. Regigigitee
    Posts : 1
    Windows 7 Home Premium 64bit
       New #1

    Black Logon screen no prompt


    When I attempt to log into windows I am met with a black screen both on normal boot up and safe mode. The screen has both ease of use and shut down option buttons but the user name/icon and log in prompt are missing and the usual background image is just plain black. I cannot get to desktop in any way and I do not have any restore points or system recovery disks.
      My Computer
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  3. axe0
    Posts : 7,050
    Windows 10 Pro
       New #2

    Hi Regigigitee,

    Welcome to the 10forums :)

    I would like to suggest a few things, but they are risky from time to time so it is necessary for you to get/create recovery media.
    To create recovery media, you need a USB or CD and a working computer, you could ask anyone if you could borrow their system for a few minutes?
    System Repair Disc - Create
      My Computer
    Quote Quote

 

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