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#1
BSOD on start up only
Hi,
I have a fairly new desktop PC and have a problem with a BSOD error at cold start up only. It can vary as to what the error is from System_Memory to Memory_management and others that I can't recall right now. I have attached the minidump file. I thought it might be the Kasperspy Internet Security as it only started doing this after I started installing programs and drivers (I have done a clean install and returned machine (where machine was bought and they tested all components like ram etc).
So I don't believe that it is a hardware issue as it does not do it when machine has a fresh install without any other programs on it. I got the guys to look at the minidump file from Kaspersky and they state that the CDD.DLL file is causing the problem. I did a sfc /scannow and that came through without any errors.
To overcome the problem I just do a hard reset and the machine runs perfect from there (no restarts or errors during use). The BSOD appears just before the log in screen (can see the windows background etc) where you type in your password.
Hope someone can help as this is just annoying to start machine twice on cold start. If I reboot/restart machine the problem won't reappear until it is cold (if you know what I mean).
Thanks