Problem with laptop Help!

breakforce · 15 Jan 2017

Hello, I want to share my problem if someone can help me I would be very grateful to him, I apologize in advance if the topic is not here. It's about this laptop, my problem is the following when I run and for example go on the internet or do anything else to him sometime during my crash and I get a blue screen below've attached photos, the hard drive is my brand new WD 750GB him it off, got an additional 1 GB of RAM, I tested RAM with "memotest86" as were the 2 boards without being taken off nothing gave me, then waved built of 2 GB and test them with "Windows memory diagnostics" also nothing to me He showed then decided that it is not RAM and his back other than 1 GB, this is generally the problem asking for some help on how to solve...

Golden · 15 Jan 2017

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

breakforce · 15 Jan 2017

These are the dump files.

Golden · 15 Jan 2017

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {bbf26efb, 0, 82a795f1, 2}

Run a minimum of 8 consecutive passes, preferably overnight, or until errors occur using MemTest86+.

Reference:
RAM - Test with Memtest86+

breakforce · 16 Jan 2017

Here's the result of removed additional 1 GB of RAM, the problem is that it is restarted with the same blue screen.

Golden · 16 Jan 2017

You need to use MemTest86+ not Memtest86.

Download it from here and repeat the test as detailed in post #4:
Memtest86+ - Advanced Memory Diagnostic Tool

breakforce · 17 Jan 2017

Photo by Memtest86+

**axe0** · 17 Jan 2017

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Code:

************* Symbol Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*E:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*E:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.20576.x86fre.win7_ldr.091115-1505
Machine Name:
Kernel base = 0x82a07000 PsLoadedModuleList = 0x82b4f810
Debug session time: Sat Jan 14 22:57:11.516 2017 (UTC + 1:00)
System Uptime: 0 days 0:04:42.200
Loading Kernel Symbols

breakforce · 17 Jan 2017

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
Windows Product ID: 00426-OEM-8992662-00400
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010100.0.0.001
ID: {F6DF6772-42C2-4D78-A58D-7B63B0B34373}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7600.win7_ldr.091115-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F6DF6772-42C2-4D78-A58D-7B63B0B34373}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>00426-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-1625041822-2007096107-233148952</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>F5GL                 </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>207    </Version><SMBIOSVersion major="2" minor="5"/><Date>20080908000000.000000+000</Date></BIOS><HWID>24BB3607018400FA</HWID><UserLCID>0402</UserLCID><SystemLCID>0402</SystemLCID><TimeZone>Финландия - стандартно време(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00178-926-600400-02-1026-7600.0000-0092017
Installation ID: 002276605004566024111201795425087115148335550205716103
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: P4K27
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 18.1.2017 г. 06:42:10

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAJJQ4asJUpI9w8ixNeC7kPYA6AAQqhQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			090808		APIC1031
  FACP			090808		FACP1031
  DBGP			090808		DBGP1031
  HPET			090808		OEMHPET0
  BOOT			090808		BOOT1031
  MCFG			090808		OEMMCFG 
  WDRT			090808		NV-WDRT 
  OEMX			090808		OEMX1031
  ECDT			090808		OEMECDT 
  OEMB			090808		OEMB1031
  NVHD			090808		NVHDCP 
  SSDT			PmRef		CpuPm
  SLIC			ACRSYS		ACRPRDCT

HAVOC · 18 Jan 2017

I did a little Google search and it looks to be a counterfeit install.
That's a Dell SLP key for Windows Ultimate on an Asus laptop.

If I'm wrong, please correct me.

(isn't Ultimate the most pirated version of Windows 7?)