BSOD while playing Hearthstone


  1. ludzki
    Posts : 1
    Windows 7 Home Premium 64bit
       New #1

    BSOD while playing Hearthstone


    Dear all,

    I've installed Hearthstone 3 days ago and I experience BSOD while playing, few times for an hour.
    I've tried to fix it myself but wiht no result.

    I have Windows 7 Home Premium 64bit, which is up to date with all updates.
    I have reinstalled graphic card drivers - up to date as well.

    But still I get
    STOP 0x00000116 atikmpag.sys BSOD

    Please find my dm log attached.

    BR
    jakub
      My Computer
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  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Hello and welcome Jakub now mate there are a few issues with your post that is namely there are no BSOD dump files in the attachment. So please run these and post back
    Dump Files - Configure Windows to Create on BSOD
    &
    Blue Screen of Death (BSOD) Posting Instructions

    You also need to update the system specs because it is very hard to advise when we do not know what we are dealing with System Info - See Your System Specs

    Plus I cannot open and read the msinfo32 file because it is in Polish and if you can open it and go to Components > Problem devices and let us know what there is there.

    The BSOD dump you do mention is a common one and the usual fix is to uninstall the Catalyst Control Centre and install only the card driver itself and that is from the Ati site itself - the Windows feature is just not good enough. As the specs are not there I cannot link you to the site.
      My Computer
    Quote Quote

 

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