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Windows 7: crashes when runing proccessor heavy programs

21 Jan 2017   #1
alecnin

windows 7 home premium 64 bit
 
 
crashes when runing proccessor heavy programs

hi, my computer freezes occasionally when playing overwatch or other processor intensive programs, here are the log files, any help is appreciated.




Attached Files
File Type: zip SFdebugFiles.zip (1.57 MB, 2 views)
My System SpecsSystem Spec
.
21 Jan 2017   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello alecnin mate there are a couple of dumps that one is related to I think you needing a driver for your Intel wifi adaptor

Code:
FOLLOWUP_IP: 
Netwsw00+208211
fffff880`08459211 ??              ???

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  Netwsw00+208211

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Netwsw00

IMAGE_NAME:  Netwsw00.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS
and this one which I do not fully understand

Code:
MANUALLY_INITIATED_CRASH1 (deaddead)
The user manually initiated this crash dump.
Arguments:
Arg1: 000000000f010012
Arg2: 0000000000a30a15
Arg3: 0000000012bc0034
Arg4: 00000000198c0000
Now I cannot access the motherboard site for the wifi adaptor driver for some reason but I suspect it may be on the Intel site but I shall have a look.

The other dump I am really not sure what has happened and can only speculate that you have done something inadvertently and caused a crash.

It could also be down to malware I suppose so could you please run these
SFC /SCANNOW Command - System File Checker
Disk Check < if necessary include the /f and /r in the command line as per Option2 (if you are going to use the /r switch there is no need for the /f switch)
Run these in safe mode and the sfc often best run for two to three runs you can leave out the /r switch in ckdsk if you feel it not necessary


if no fix then these

SUPERAntiSpyware | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malwarebytes | Malwarebytes Premium
AdwCleaner Download
ADW download from bleeping computer delete any rubbish found with the malware scans
(NB If you are running Kaspersky as the main AV then it might need disabling it when trying ADW because it does not like it at times)
My System SpecsSystem Spec
21 Jan 2017   #3
alecnin

windows 7 home premium 64 bit
 
 

ok so i downloaded a new driver from here : Download Intel(R) PROSet/Wireless Software and Drivers for Windows 7*

and did a sfc scan, it came up clean, and i did an antivirus scan and it was also ok, is there anything else i can do?
My System SpecsSystem Spec
.

21 Jan 2017   #4
alecnin

windows 7 home premium 64 bit
 
 

had another crash, here is the files


Attached Files
File Type: zip SFdebugFiles.zip (1.77 MB, 0 views)
My System SpecsSystem Spec
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 crashes when runing proccessor heavy programs




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