BSOD error 0x000000C2, BAD_POOL_CALLER

sttsakir · 23 Jan 2017

Hello, I had this screen a few times, not after doing something specific. I haven't done any installation of program or driver recently. I attach the info needed.
Thank you.

ICIT2LOL · 23 Jan 2017

Hello and welcome sttskir now it would be good if you could please update your system specs as it is very difficult to advise when we do not know what the machine has in and on it.
System Info - See Your System Specs

Now a quick look at the dumps is showing an issue with the Avast AV you have installed?

Code:

*** WARNING: Unable to verify timestamp for aswSnx.sys
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys

For starters the specs please and then try disabling the Avast if indeed it is installed.

sttsakir · 24 Jan 2017

Thank you very much for the answer. This is not from my computer, so I don't have the specs right now but as soon as I have them I will write them down. I will try to uninstall avast for a while and see how it goes.

ICIT2LOL · 24 Jan 2017

Yep I realise that my friend and what would be useful in the meantime is the model number of that Dell it is better than nothing because then we can look up that model and see some specs it came with.

Now it will be interesting to see what the uninstall of Avast does and just remember you need to use the dedicated Avast removal tool to do that as it far more thorough then uninstalling via the Control Panel.

Avast Uninstall Utility | Download aswClear for Avast Removal

sttsakir · 30 Jan 2017

It's a Dell optiplex GX280 desktop. Intel Pentium 4 2.80 GHz, Windows 7 32 bit, 2,25 GB RAM (1 dimm 2 GB, 1 dimm 256 MB). I uninstalled Avast with the removal tool and we'll see how it goes.
Thank you.

ICIT2LOL · 30 Jan 2017

Ok well have been looking at your original post and the BAD_POOL_CALLER it might be referring to a driver problem too.

So can you go to the Control Panel> Device Manager > and then open the devices as per the pic and see if there are any yellow triangles listed when you open any particular device.