BSOD when putting laptop into sleep/hibernation mode


  1. Aunoni
    Posts : 27
    Windows 7 - 64 bit OS Home Premium
       New #1

    BSOD when putting laptop into sleep/hibernation mode


    Hi. I have a Lenovo z580 laptop running windows 7 Premium. Recently my laptop has started to crash whenever i close it really. It never fails and i get very irritated by this. I don't know what the cause is. I've even tried unistalling programs to make sure they're not the cause as well as deleting files (Since i don't really download that much). I checked a few things out. Firstly every time i log on i get the following error

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 1000009f
    BCP1: 0000000000000004
    BCP2: 0000000000000258
    BCP3: FFFFFA8006722660
    BCP4: FFFFF8000400D740
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 768_1

    What the hell man? This is every single time i open my laptop it does this. I checked the Even Log and got the following information

    The computer has rebooted from a bugcheck.
    The bugcheck was: 0x0000009f (0x0000000000000004,
    0x0000000000000258, 0xfffffa8006722660, 0xfffff8000400d740).
    A dump was saved in: C:\Windows\MEMORY.DMP. Report Id:
    012617-32354-01.

    Not sure what to do now though. There was one more. Apparently a boot driver is failing to load.
    Googling said driver gave me no results though. Please help me
      My Computer
    Quote Quote

  3. ICIT2LOL
    Posts : 21,004
    Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
       New #2

    Ok Aunoni what you need to do is follow these tutorials and post back please.

    Dump Files - Configure Windows to Create on BSOD
    &
    Blue Screen of Death (BSOD) Posting Instructions

    Now I see you are running McAfee and for what it is worth I think is a piece of rubbish. Try disabling it at least myself I would be uninstalling it but that is your choice of course.
      My Computer
    Quote Quote

 

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