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Windows 7: BSOD on file transfer

20 Nov 2009   #1
Sirrush

win 7 pro build 7600
 
 
BSOD on file transfer

I had this issue with vista also, currently running windows 7 build 7600. Bought a WD MyworldbookII NAS, if i try to transfer large files to it via networked drive i get a bsod. if i use a ftp method everything works fine, Keep in mind its totally random and not dependent on file name or file size(I found something in the vista forums about file name), also i cant duplicate the error with the same file. sometimes it does it sometimes it doesn't, totally random. i have the latest firmware for the nas as well as the latest driver for my intell wifi link 5300AGN driver version 13.0.0.107. i have read some issue with broadcomm drivers ....but seeing as i only use a wireless connection i didn't believe it was related, but i do have a broadcomm netlink gigabit ethernet connection using driver version 11.22.0.2. I have attached the minidump. hopefully someone has a fix for this.


My System SpecsSystem Spec
.
20 Nov 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Sirrush View Post
I had this issue with vista also, currently running windows 7 build 7600. Bought a WD MyworldbookII NAS, if i try to transfer large files to it via networked drive i get a bsod. if i use a ftp method everything works fine, Keep in mind its totally random and not dependent on file name or file size(I found something in the vista forums about file name), also i cant duplicate the error with the same file. sometimes it does it sometimes it doesn't, totally random. i have the latest firmware for the nas as well as the latest driver for my intell wifi link 5300AGN driver version 13.0.0.107. i have read some issue with broadcomm drivers ....but seeing as i only use a wireless connection i didn't believe it was related, but i do have a broadcomm netlink gigabit ethernet connection using driver version 11.22.0.2. I have attached the minidump. hopefully someone has a fix for this.
Hi and welcome

This crash was probably caused by your wifi driver. It crashed the hardware abstraction layer and the system puked and died. Your system has serval old drivers and I would update them all.

I would also run a system file check by typing cmd in search>right click and run as admin
SFC /SCANNOW

Let us know the results

Ken J+








secdrv.SYS fffff880`027d1000 fffff880`027dc000 0x0000b000 0x4508052e 9/13/2006 8:18:38 AM
rimmpx64.sys fffff880`04de3000 fffff880`04df7000 0x00014000 0x45fdfeee 3/18/2007 10:09:34 PM
rimspx64.sys fffff880`03a71000 fffff880`03a88000 0x00017000 0x46a886a0 7/26/2007 6:33:52 AM
rixdpx64.sys fffff880`04e43000 fffff880`04e9a000 0x00057000 0x46a9ccde 7/27/2007 5:45:50 AM
ALSysIO64.sys fffff880`02987000 fffff880`0298e000 0x00007000 0x494c2047 12/19/2008 5:29:27 PM





Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\K\Desktop\112009-21855-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*d:\symbols*Symbol information
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Machine Name:
Kernel base = 0xfffff800`02a4d000 PsLoadedModuleList = 0xfffff800`02c8ae50
Debug session time: Fri Nov 20 07:36:32.976 2009 (GMT-5)
System Uptime: 0 days 0:25:59.724
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck A, {0, 2, 0, fffff80002a06477}

Unable to load image \SystemRoot\system32\DRIVERS\netw5v64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for netw5v64.sys
*** ERROR: Module load completed but symbols could not be loaded for netw5v64.sys
Probably caused by : netw5v64.sys ( netw5v64+5b7d )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002a06477, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cf50e0
0000000000000000

CURRENT_IRQL: 2

FAULTING_IP:
hal!HalpDmaNextContiguousPiece+103
fffff800`02a06477 448b08 mov r9d,dword ptr [rax]

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0xA

PROCESS_NAME: System

TRAP_FRAME: fffff88002f19010 -- (.trap 0xfffff88002f19010)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=0000000000000bd0
rdx=0000000000000bd0 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002a06477 rsp=fffff88002f191a8 rbp=0000000000000000
r8=0000000000000578 r9=0000000000000000 r10=00000000000fffff
r11=fffffa8008809430 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl nz ac pe nc
hal!HalpDmaNextContiguousPiece+0x103:
fffff800`02a06477 448b08 mov r9d,dword ptr [rax] ds:0001:00000000`00000000=????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80002abe469 to fffff80002abef00

STACK_TEXT:
fffff880`02f18ec8 fffff800`02abe469 : 00000000`0000000a 00000000`00000000 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff880`02f18ed0 fffff800`02abd0e0 : fffffa80`08144a48 fffffa80`085edd10 00000000`00000001 fffff880`048feea0 : nt!KiBugCheckDispatch+0x69
fffff880`02f19010 fffff800`02a06477 : fffffa80`07343240 fffffa80`08147430 fffff800`02a06524 fffffa80`085edd10 : nt!KiPageFault+0x260
fffff880`02f191a8 fffff800`02a06524 : fffffa80`085edd10 fffffa80`08809430 fffffa80`08809270 00000000`00000000 : hal!HalpDmaNextContiguousPiece+0x103
fffff880`02f191c0 fffff800`02a094fb : fffffa80`085edd10 fffffa80`08809430 fffffa80`07343240 00000000`00000050 : hal!HalpDmaMapScatterTransfer+0x34
fffff880`02f19210 fffff800`02a09472 : fffffa80`085edd10 fffffa80`085edd08 00000000`00000578 00000000`00000000 : hal!HalpMapTransfer+0x7b
fffff880`02f192a0 fffff800`02a0894f : 00000000`00000000 fffff800`02a05fb9 00000000`00000000 00000000`00000003 : hal!IoMapTransfer+0x8e
fffff880`02f192e0 fffff800`02a08afd : fffffa80`0846f050 fffffa80`08809430 00000000`00000001 fffffa80`00000000 : hal!HalpAllocateAdapterCallback+0xc7
fffff880`02f19380 fffff800`02a09156 : fffffa80`08809430 00000000`00000500 fffffa80`08809400 00000000`00000006 : hal!IoFreeAdapterChannel+0x109
fffff880`02f193b0 fffff800`02a0871f : fffffa80`07f01880 00000000`000005fc fffffa80`08809430 fffffa80`073084f0 : hal!HalAllocateAdapterChannel+0x11a
fffff880`02f193f0 fffff880`0162f7c0 : fffffa80`06e6ea40 fffffa80`088090a0 00000000`000000d0 fffff880`04ad4f27 : hal!HalBuildScatterGatherList+0x2f3
fffff880`02f19460 fffff880`0488db7d : fffffa80`0846f1a0 fffff880`04ad4b20 fffffa80`07d41a70 fffff780`00000014 : ndis!NdisMAllocateNetBufferSGList+0x110
fffff880`02f19500 fffffa80`0846f1a0 : fffff880`04ad4b20 fffffa80`07d41a70 fffff780`00000014 00000000`00000000 : netw5v64+0x5b7d
fffff880`02f19508 fffff880`04ad4b20 : fffffa80`07d41a70 fffff780`00000014 00000000`00000000 000005fc`00000100 : 0xfffffa80`0846f1a0
fffff880`02f19510 fffffa80`07d41a70 : fffff780`00000014 00000000`00000000 000005fc`00000100 00000000`00000000 : netw5v64+0x24cb20
fffff880`02f19518 fffff780`00000014 : 00000000`00000000 000005fc`00000100 00000000`00000000 fffff880`04895fb9 : 0xfffffa80`07d41a70
fffff880`02f19520 00000000`00000000 : 000005fc`00000100 00000000`00000000 fffff880`04895fb9 fffff880`04b54f80 : 0xfffff780`00000014


STACK_COMMAND: kb

FOLLOWUP_IP:
netw5v64+5b7d
fffff880`0488db7d ?? ???

SYMBOL_STACK_INDEX: c

SYMBOL_NAME: netw5v64+5b7d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: netw5v64

IMAGE_NAME: netw5v64.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 49cbab84

FAILURE_BUCKET_ID: X64_0xA_netw5v64+5b7d

BUCKET_ID: X64_0xA_netw5v64+5b7d

Followup: MachineOwner


Hope this helps

Ken J+
---------
My System SpecsSystem Spec
22 Nov 2009   #3
Sirrush

win 7 pro build 7600
 
 

well after updating all my driver( only found 4, chipset, ricoh, hdd firmware, and wifi driver) and running a sfc /scannow(which yielded nothing but 3 corrupt gadget files).

ive been uploading directly to my nas for a day and a half ... thinking it was fixed and praising u guys here, over 100gb transferred with no bsod.

then this afternoon i was torrenting(2 small files), i chose my nas as the direct d/l location meaning i d/l to my pc then upload to the nas or least i assume that how it works. wham BSOD irql_not_less_or_equal typical bsiod error. so im lost on this one. all the drivers i just got were the same drivers i had for vista and i had this same exact problem on vista. if its a wifi card error and not the driver im more then happy to use ftp to transfer files to the nas(doesnt cause bsod) i would just like to know what causes this.

Again ive attached the minidump. hope it helps.

worse problem.. i cant seem to replicate it ...its soo random
My System SpecsSystem Spec
.

22 Nov 2009   #4
Sirrush

win 7 pro build 7600
 
 

ooh btw thnx for the post last time zigzag but i was unable to understand your bold(assuming those were the drivers that were out of date) next time could u please post exactly what the drivers are so i can look for them.. looked on dells website and got what they had as well as a wifi driver update directly from intell.
My System SpecsSystem Spec
23 Nov 2009   #5
Sirrush

win 7 pro build 7600
 
 

well heres another minidump.. woke up this morning to another bsod after running torrents.
My System SpecsSystem Spec
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 BSOD on file transfer




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