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Windows 7: atikmpag.sys, dxgkrnl.sys, and dxgmms1.sys - Win 7x64

04 Feb 2017   #11
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate well the only dump I can see that is causing an issue is this

Code:
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT

CUSTOMER_CRASH_COUNT:  1

BUGCHECK_STR:  0x116

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

STACK_TEXT:  
fffff880`05fe1888 fffff880`049041f0 : 00000000`00000116 fffffa80`0a0c54e0 fffff880`0471a3b4 00000000`00000000 : nt+0x70400
fffff880`05fe1890 00000000`00000116 : fffffa80`0a0c54e0 fffff880`0471a3b4 00000000`00000000 00000000`00000002 : dxgkrnl+0x5d1f0
fffff880`05fe1898 fffffa80`0a0c54e0 : fffff880`0471a3b4 00000000`00000000 00000000`00000002 00000000`00000000 : 0x116
fffff880`05fe18a0 fffff880`0471a3b4 : 00000000`00000000 00000000`00000002 00000000`00000000 00000000`00000000 : 0xfffffa80`0a0c54e0
fffff880`05fe18a8 00000000`00000000 : 00000000`00000002 00000000`00000000 00000000`00000000 fffff880`04903efa : atikmpag+0xf3b4


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmpag+f3b4
fffff880`0471a3b4 4883ec28        sub     rsp,28h

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmpag+f3b4

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmpag

IMAGE_NAME:  atikmpag.sys

BUCKET_ID:  WRONG_SYMBOLS

FAILURE_BUCKET_ID:  WRONG_SYMBOLS

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:wrong_symbols

FAILURE_ID_HASH:  {70b057e8-2462-896f-28e7-ac72d4d365f8}

Followup: MachineOwner
Now the usual fix suggested is to uninstall the Catalyst Control Centre and install only the device driver. APU


My System SpecsSystem Spec
.
04 Feb 2017   #12
aymanibousi

win7 64bit
 
 

Will try now, in safe mode, with avira deactivated (Will use DDU too)

Ill post results
My System SpecsSystem Spec
04 Feb 2017   #13
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by aymanibousi View Post
Will try now, in safe mode, with avira deactivated (Will use DDU too)

Ill post results
Ok ate now forgive my ignorance but just what is DDU? is it some sort of driver finder software?
My System SpecsSystem Spec
.

05 Feb 2017   #14
aymanibousi

win7 64bit
 
 

Display Driver Uninstaller Download version 17.0.5.2

It uninstallds NVidia and AMD in safe mode and deletes everything

right so I tried it, but i got another BSOD, this time its monitor.sys and atikmapg. haha so its 1 less driver than before, please note catalyst is dead, its just crimson drivers now, 17.1.1.7. So I installed only the display and HDMI audio driver, none of the other stuff. I have attached the latest minidump from the crash


Attached Files
File Type: zip 020517-10186-01.zip (31.9 KB, 1 views)
File Type: zip Desktop.zip (1.24 MB, 3 views)
My System SpecsSystem Spec
05 Feb 2017   #15
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You appear to be running a non-genuine install
please copy post the output from this tool,
http://go.microsoft.com/fwlink/?LinkID=52012

UNTIL you provide it no further help will be provided.


Roy
My System SpecsSystem Spec
05 Feb 2017   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Ok mate you need to do what Roy has asked and if it turns out it is non genuine then I would be looking at asking who or wherever you got the media from to get a refund and just buy a genuine OEM.
My System SpecsSystem Spec
07 Feb 2017   #17
aymanibousi

win7 64bit
 
 

Hi

Didnt realise, currently upgrading to windows professional, have brought a cd key.

Will update this soon
My System SpecsSystem Spec
07 Feb 2017   #18
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by aymanibousi View Post
Hi

Didnt realise, currently upgrading to windows professional, have brought a cd key.

Will update this soon
Ok mate now if it were me I would make sure the drive is cleaned or wiped (after retrieving what data you want) and not just formatted. This is because I like to know that all traces of the original install are gone and there are no remnants left behind to cause issues with the install. I am assuming this is an OEM copy of Windows that you are downloading?

There are two basic ways of cleaning that drive one is with diskpart and one with the wipe function in Partition Wizard. But you will need a second machine to hook the drive up to because doing these functions cannot be done while the drive is running Windows for obvious reasons. You can either hook the drive into another machine, use a USB to SATA adaptor or a USB / SATA dock.

The choice is yours of course but doing it the ways I have laid out may avoid any grief you may encounter by just formatting.

There are other ways of getting the copy of Windows which you can burn a bootable disk or stick but again the choice is yours.

Just one more thing this might help shorten the updates process which can be very tedious and time consuming.
Four steps to reduce the pain of Windows 7 installations using cumulative updates - Tech Pro Research
My System SpecsSystem Spec
07 Feb 2017   #19
h1ght

Win 7 x64 Ultimate/Enterprise
 
 

my old debian "lenny" got a tool to overwrite the disk wihtin the installation manager. (even with graphical install manager)
i think any live-system like knoppix&co offers such a overwrite function.
My System SpecsSystem Spec
08 Feb 2017   #20
aymanibousi

win7 64bit
 
 

Sorted guys, now would someone please look at my crash log previous to Roys post, cheers

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-F27BJ-9WVR3-36V92
Windows Product Key Hash: 9nExMENcKuVOlSOpWxWlpyNRsaw=
Windows Product ID: 00371-704-1170147-06956
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {E744B92E-D693-466B-9284-E67446EA4BB0}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.161011-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{E744B92E-D693-466B-9284-E67446EA4BB0}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-36V92</PKey><PID>00371-704-1170147-06956</PID><PIDType>5</PIDType><SID>S-1-5-21-2970678377-2532771062-775895471</SID><SYSTEM><Manufacturer>To Be Filled By O.E.M.</Manufacturer><Model>To Be Filled By O.E.M.</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>P1.00</Version><SMBIOSVersion major="2" minor="7"/><Date>20120822000000.000000+000</Date></BIOS><HWID>88CF0100018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: c1e88de3-96c4-4563-ad7d-775f65b1e670
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00212-704-117014-00-5129-7601.0000-0392017
Installation ID: 017852323404482942272785801794557734617413480743884434
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 36V92
License Status: Initial grace period
Time remaining: 43200 minute(s) (30 day(s))
Remaining Windows rearm count: 3
Trusted time: 8/02/2017 11:35:02 p.m.

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:30:2016 11:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAEAAQADAAAAAQABAAEAln0mUejtQPXO1xqAipvQsJ8N9KOWYw==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC ALASKA A M I
FACP ALASKA A M I
HPET ALASKA A M I
MCFG ALASKA A M I
SSDT Intel_ AoacTabl
AAFT ALASKA OEMAAFT
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
SSDT Intel_ AoacTabl
ASF! INTEL HCG
BGRT ALASKA A M I
My System SpecsSystem Spec
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 atikmpag.sys, dxgkrnl.sys, and dxgmms1.sys - Win 7x64




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