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Windows 7: BSOD wdf01000.sys when computer wakes up

08 Feb 2017   #1
William Foster

Windows 7 Enterprise x64 SP1
 
 
BSOD wdf01000.sys when computer wakes up

Hello all,

When my laptop wakes up from standby I always get a BSOD wdf01000.sys.

Please find attached the DM Log Collector zip file.

Your support would be highly appreciated.

Simon

Edit: New Log Collection File added.




Attached Files
File Type: zip HD-5ZWPG92-Tue_02_21_2017_105644_34.zip (964.8 KB, 2 views)
My System SpecsSystem Spec
.
09 Feb 2017   #2
axe0

Windows 10 Pro
 
 

Hi William Foster,

Welcome to the 7forums

Please make a photo of the BSOD and post the photo next time a BSOD occurs, a.t.m. there doesn't seem to be any record about a BSOD.
My System SpecsSystem Spec
20 Feb 2017   #3
William Foster

Windows 7 Enterprise x64 SP1
 
 

Hi,

please find attached.


Attached Thumbnails
BSOD wdf01000.sys when computer wakes up-photo.jpg  
My System SpecsSystem Spec
.

20 Feb 2017   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

@axe0,
This appears to be a company registered machine.

Roy
My System SpecsSystem Spec
21 Feb 2017   #5
axe0

Windows 10 Pro
 
 

Is there no (recent) dump available in C:\Windows\Minidump?
My System SpecsSystem Spec
21 Feb 2017   #6
William Foster

Windows 7 Enterprise x64 SP1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Is there no (recent) dump available in C:\Windows\Minidump?
The zipped file in my first post was wrong. The customer told me the wrong computer name.

Attached the minidumps of the correct machine.

Regards,
Simon


Attached Files
File Type: zip Minidump.zip (1.92 MB, 2 views)
My System SpecsSystem Spec
21 Feb 2017   #7
axe0

Windows 10 Pro
 
 

Could you in that case run the DM Log Collector again, since it is a different machine I'll need information about it.
My System SpecsSystem Spec
21 Feb 2017   #8
William Foster

Windows 7 Enterprise x64 SP1
 
 

Sure.
I've added the new file to my first post.
My System SpecsSystem Spec
21 Feb 2017   #9
axe0

Windows 10 Pro
 
 

Please check if Dell has driver updates for Dell WLAN Radio Switch.
My System SpecsSystem Spec
21 Feb 2017   #10
William Foster

Windows 7 Enterprise x64 SP1
 
 

Quote   Quote: Originally Posted by axe0 View Post
Please check if Dell has driver updates for Dell WLAN Radio Switch.
Unfortunately no. 1.0.0.6 is the latest version.

Does this driver cause the BSOD? I could try it with 1.0.0.5.
My System SpecsSystem Spec
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 BSOD wdf01000.sys when computer wakes up




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