Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD when on internet

10 Feb 2017   #1
SlyBlueFox

Windows 7 Professional x64
 
 
BSOD when on internet

Have had a few BSOD's the past two days. Sometimes it will be when browsing the internet, downloading something, or when simply watching a YouTube video. I use Google Chrome as my browser. I just replaced the ram in my PC if that could be the cause (can't remember type but both setups were/are 8GB). Any help will be greatly appreciated.




Attached Files
File Type: zip LABORDERS-PC-Fri_02_10_2017_135349_74.zip (1.27 MB, 2 views)
My System SpecsSystem Spec
.
10 Feb 2017   #2
axe0

Windows 10 Pro
 
 

Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options, you can use this tutorial to do so AMD Graphics Drivers - Install Without Catalyst Install Manager
BSOD when on internet-ss-2015-12-13-01.09.13-.png


My System SpecsSystem Spec
13 Feb 2017   #3
SlyBlueFox

Windows 7 Professional x64
 
 

This morning, I uninstalled all video drivers in safe mode then installed only video drivers via the method mentioned. Everything was working well then I got another BSOD - see attached.

I just installed a different brand of ram in this PC right when this all started (took out two sticks (8gb total) then installed two new sticks (8gb total)). I am assuming that's what's causing all this?

Edit: Got another BSOD just now. I just uninstalled drivers again & rolled back to an older driver version. I'll see if that helps.


Attached Files
File Type: zip LABORDERS-PC-Mon_02_13_2017_100317_21.zip (1.35 MB, 1 views)
My System SpecsSystem Spec
.

13 Feb 2017   #4
axe0

Windows 10 Pro
 
 

Please fill in your system specs
Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
How to fill in your system specs:

My System SpecsSystem Spec
13 Feb 2017   #5
SlyBlueFox

Windows 7 Professional x64
 
 

System specs updated.

OS - Windows 7 Professional x64
CPU - AMD Phenom(tm) II X6 1100T
Motherboard - Gigabyte M4A89GTD-PRO/USB3
Memory - 8GB - PNY PC3-10600 1333MHz DDR3 4GBH2X02E99927-16-H (x2)
Graphics Card - AMD Radeon R7 260X
Hard Drives - Samsung SSD 850 EVO 250GB & Seagate Barracuda ST3500418AS 500GB


Edit: Forgot to mention I received another BSOD while I was away from my computer at lunch - nothing was running except normal background software
My System SpecsSystem Spec
14 Feb 2017   #6
axe0

Windows 10 Pro
 
 

Include PSU, cooling and other stuff you're using too please.

What is 'normal background software' in your case?
My System SpecsSystem Spec
14 Feb 2017   #7
SlyBlueFox

Windows 7 Professional x64
 
 

Specs updated.

PSU - Cooler Master RS-500-PCAR-A3 500W
Cooling - Corsair Hydro Series H50 (Not sure on exact model but looks like this but for AMD)
Chassis Fans - (1) 120mm & (1) 90mm

Background software being Realtek audio, Logitech keyboard/mouse stuff, & Microsoft Security Essentials.


Ran Windows Memory Diagnostic with no errors.
Ran memtest86 one pass with no errors.
BIOS is up to date & reset BIOS to system default settings just in case.
Have gotten some more BSODs mentioning mismanaged PTEs & memory management. I decided to just take out one stick of ram & go with (1) 4GB stick for the time being seeing if that helps. I don't think I ever started the machine with only (1) of the new sticks installed - just took out both old & installed both new. I think I read somewhere you're supposed to just put (1) stick in & boot it then add any other ram after the next shutdown (could totally be making that up, I don't know).

Thanks for the help so far.
My System SpecsSystem Spec
14 Feb 2017   #8
axe0

Windows 10 Pro
 
 

A troubleshooting method regarding RAM is to remove all sticks until 1 is left, test the system and switch slots, then switch sticks and do the test and switch slots part again.

It can sometimes be a time consuming method, but it's very helpful.
My System SpecsSystem Spec
14 Feb 2017   #9
SlyBlueFox

Windows 7 Professional x64
 
 

I'm thinking it's the RAM even though all the software tests came back with no errors. I have been using one 4GB stick for the past few hours with no BSODs. I'll troubleshoot further with the RAM & go from there. If I have any issues after that, I'll be back. Again, thanks for the help.
My System SpecsSystem Spec
14 Feb 2017   #10
axe0

Windows 10 Pro
 
 

Quote:
even though all the software tests came back with no errors.
Well, this isn't a proper test because memtest86+ should be running for a minimum of 8 passes else it's a waste of time.
Quote:
Ran memtest86 one pass with no errors.
My System SpecsSystem Spec
Reply

 BSOD when on internet




Thread Tools




Similar help and support threads
Thread Forum
Frequenlty BSOD when using any internet connection. NTFS.sys BSOD
Hi, I'm still having BSOD after I try so many ways on how to solved it. I still getting BSOD at least once a day. All of my parts are Brand New and custom build for gaming. I tried to play hardcore games for almost 6-7 hours but no BSOD, but when using internet like Facebook or youtube, It will...
BSOD Help and Support
BSOD Randomly while perusing internet or sitting idle on internet
Not really sure how else to describe when it happens, because it's just started doing it. I'm never doing anything major and, a few minutes ago, was simply sitting on open webpages on Chrome. Thank you for your help!
BSOD Help and Support
BSOD mostly when using the internet
Hi, I have read the posting instructions and hope what I have attached is correct. have been having BSOD episodes almost daily, and don't know why. I think the problem started after I let windows perform automatic updates to my system, so restored my computer back to a point before the...
BSOD Help and Support
BSOD while using internet
I have been getting some BSOD errors when using the internet. One was a memory management, another was a page dump error. On one boot, Chrome and its extensions would immediately crash and all webpages would give me the "aw snap" error message. IE9 also kept getting the "closed unexpectedly" error....
BSOD Help and Support
Internet causes BSOD
Hi there I have just done the upgrade and all is good except for a major problem I can not fix everytime I click on the explorer to browse the net I get the blue screen of death and do not know what to do. Everything else runs smooth and stable but as soon as I click the explorer it crashes out...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:01.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App