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Windows 7: Windows 7: OS Version:6.1.7601.2.1.0.256.1

13 Feb 2017   #11
EMMAWATSON23

Casablanca
 
 

Quote   Quote: Originally Posted by Laith View Post
It's the same file, I meant that the latest dump is corrupted and can not be analyzed. As said above, wait for another BSOD and report back with the dumps.
should i wait untill i get another blue screen then dump it and upload it again


My System SpecsSystem Spec
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13 Feb 2017   #12
Laith

Windows 10 Professional x64
 
 

Yes.
My System SpecsSystem Spec
13 Feb 2017   #13
axe0

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Laith View Post
Unfortunately I couldn't analyze the latest BSOD due to it being corrupted. Wait for another BSOD and then post the logs.
I have no problems analyzing the dumps.
Try to empty your symbols folder (move symbols to another folder) and reload the dumps a few times, you may have some corrupted symbols or something.
My System SpecsSystem Spec
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13 Feb 2017   #14
Laith

Windows 10 Professional x64
 
 

Quote   Quote: Originally Posted by axe0 View Post
I have no problems analyzing the dumps.
Try to empty your symbols folder (move symbols to another folder) and reload the dumps a few times, you may have some corrupted symbols or something.
Huh, that's weird, also, will do. I don't get how this is happening because this is a fresh install of symbols that I downloaded yesterday
My System SpecsSystem Spec
13 Feb 2017   #15
axe0

Windows 10 Pro
 
 

Then you may simply be missing the necessary symbols.
My System SpecsSystem Spec
21 Feb 2017   #16
EMMAWATSON23

Casablanca
 
 

Quote   Quote: Originally Posted by Laith View Post
It's the same file, I meant that the latest dump is corrupted and can not be analyzed. As said above, wait for another BSOD and report back with the dumps.
iv'e just receive another blue screen after 1 week. first thing i do after startup is open the collector
and i get error message after windows startup
"tablet version mismatch "
i thin it's something to do with malwarebytes


Attached Files
File Type: zip EMMAWATSON-PC-Tue_02_21_2017_202536_83.zip (1.28 MB, 2 views)
My System SpecsSystem Spec
21 Feb 2017   #17
EMMAWATSON23

Casablanca
 
 

Quote   Quote: Originally Posted by axe0 View Post
Then you may simply be missing the necessary symbols.
can u help me with please i've post the report above
My System SpecsSystem Spec
21 Feb 2017   #18
Laith

Windows 10 Professional x64
 
 

Quote   Quote: Originally Posted by EMMAWATSON23 View Post
can u help me with please i've post the report above
He meant me.


Update your Atheros network adapter driver.
My System SpecsSystem Spec
21 Feb 2017   #19
EMMAWATSON23

Casablanca
 
 

Quote   Quote: Originally Posted by Laith View Post
He meant me.


Update your Atheros network adapter driver.
okay thank you so much for the quick answer
My System SpecsSystem Spec
21 Feb 2017   #20
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Emma,

please run this tool, copy/paste the output.

http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
Reply

 Windows 7: OS Version:6.1.7601.2.1.0.256.1




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